Samsung DVE60M9900V/AC User Manual

Troubleshooting

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Troubleshooting

Checkpoints

If the dryer operates abnormally, first check the list of problems in the table below and 
try the suggested actions.

Symptom

Action

Does not run.

•  Make sure the door is latched shut.
•  Make sure the power cord is plugged into a live electrical 

outlet.

•  Check your home’s circuit breakers or fuses.
•  Press and hold START/PAUSE again if the door was opened 

during a cycle.

•  Clean the lint filter.
•  If you are using the Delicate Dryer but it does not operate 

properly, you can turn the Tumble Dryer on and see if an 
information code appears.

Does not heat.

•  Check your home’s circuit breakers or fuses.
•  Some cycles do not require heat. Check the selected cycle 

again. 

•  For a gas dryer, make sure the gas supply is on. 
•  Clean the lint filter and exhaust duct. 
•  The dryer may have moved into the cool-down phase of the 

cycle.

Does not dry.

•  Check all of the above, plus...
•  Make sure the exhaust hood outside your home can open and 

close freely. 

•  Check the exhaust system for lint buildup. Ducting should be 

inspected and cleaned annually. 

•  Use a 4” rigid metal exhaust duct. 
•  Do not overload. 1 wash load = 1 dryer load.
•  Dry heavy items and light weight items separately.
•  Large, bulky items, such as blankets or comforters, may 

require repositioning to ensure even drying.

•  The load may be too small to tumble properly. Add a few 

towels and restart the dryer.

•  The load may be too large to tumble properly. Remove some 

items and restart the dryer.

•  Clean the lint filter.

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2017-01-24     1:21:47