Samsung NV73J7740RS/SA User Manual

72 English

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Troubleshooting

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table
below and try the suggestions.

Code

Meaning

Action

C-20

Sensor malfunctions

Turn off the oven and then restart.
If the problem continues, turn off all
power for 30 seconds or more and
then reconnect.
If the problem is not fixed, please
contact a service centre.

C-21

C-22

C-23

C-F1

Only occurs during EEPROM Read/
Write

C-70

Vapour-related problems

C-72

C-F0

If there is no communication
between the main PCB and sub PCB

C-F2

Occurs when a communication
problem is maintained between the
Touch IC <-> Main or Sub micom

Turn off the oven and then restart.
If the problem continues, turn off all
power for 30 seconds or more and
then reconnect.
If the problem is not fixed, please
contact a service centre.

C-d0

Button problem
Occurs when a button is pressed and
held for a period of time."

Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service centre.

S-01

Safety shutoff
Oven has continued operating at
a set temperature for an extended
time.
•  Under 105 °C - 16 hours
•  From 105 °C to 240 °C - 8 hours
•  From 245 °C to Max - 4 hours"

This is not a system failure. Turn off
the oven and remove food. Then,
try again normally.

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5/31/2016 12:47:40 PM