Samsung UA65KS7000W e-Manual
71
The problem
Try this!
The speakers are making
an odd sound.
Make sure that the audio cable is connected to the correct audio output connector
on the external device.
For antenna or cable connections, check the signal information. A low signal level
For antenna or cable connections, check the signal information. A low signal level
may cause sound distortions.
Run
Run
Start Sound Test
(
Settings
Support
Self Diagnosis
Start Sound
Test
).
There Is a Problem with the Broadcast
When the TV has difficulties receving broadcasts, these steps may help resolve the problem.
The problem
Try this!
“Weak or No Signal”
displayed in TV mode/
cannot find channel.
Select
Source
to confirm that the correct input source has been selected.
If the TV is not connected to a cable or satellite box, run
Auto Tuning
to search for
channels (
Settings
Broadcasting
Auto Tuning
).
The TV is not receiving all
channels.
Confirm that the coaxial cable is securely connected to the TV.
Run
Run
Auto Tuning
(
Settings
Broadcasting
Auto Tuning
).
There are no subtitles
with digital channels.
Go to
Subtitle
(
Settings
System
Accessibility
Subtitle
) and change
the
Subtitle Mode
.
Some channels may not have subtitle data.
The picture is distorted.
The compression of the video content may cause picture distortions. This is
especially true with fast moving pictures from sports programmes and action
movies.
A weak signal can cause picture distortions. This is not a problem with the TV.
A weak signal can cause picture distortions. This is not a problem with the TV.
The picture quality is low.
Select high definition (HD) channels or programmes.
My Computer Won't Connect
When the TV has difficulties connecting to a PC, these steps may help resolve the problem.
The problem
Try this!
The "Mode Not
Supported" message
appears.
Set your PC’s output resolution so it matches a resolution supported by the TV.
The video is OK but there
is no audio.
If you are using an HDMI connection, check the audio output setting on your PC.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.
If you are using an HDMI-to-DVI cable, a separate audio cable is required.