Samsung UE37B6000 User Manual

Page of 77
English
Using the M
enus
Support menu
Support
Option
Description
Self Diagnosis
Picture Test
If you think you have a picture problem, perform the picture 
test. Check the colour pattern on the screen to see if the 
problem still exists.
Yes: If the test pattern does not appear or there 
is noise in the test pattern, select 
Yes. Therefore, 
contact Samsung’s call centre for assistance.
No: If the test pattern is properly displayed, select 
No. There may be a problem with your external 
equipment. Please check your connections. If the 
problem still persists, refer to the external device’s 
user manual.
Sound Test
If you think you have a sound problem, please perform the 
sound test. You can check the sound by playing a built-in 
melody sound through the TV.
‘Does the problem still exist with this sound test?’ appears 
on the screen.
Yes: If during the sound test you can hear sound only 
from one speaker or not at all, select 
Yes. Therefore, 
contact Samsung’s call centre for assistance.
No: If you can hear sound from the speakers, select 
No. There may be a problem with your external 
equipment. Please check your connections. If the 
problem still persists, refer to the external device’s 
user manual.
Signal Information (digital channels only)
Unlike analogue channels, which can vary in reception 
quality from ‘snowy’ to clear, digital (HDTV) channels have 
either perfect reception quality or you will not receive them 
at all. So, unlike analogue channels, you cannot fine tune 
a digital channel. You can, however, adjust your antenna to 
improve the reception of available digital channels.
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Software Upgrade
Software Upgrade
Samsung may offer upgrades for the TV’s firmware in the 
future. These upgrades can be performed via the TV when 
it is connected to the Internet, or by downloading the new 
firmware from samsung.com to a USB memory device.
Current Version is the software already installed in 
the TV.
Alternative Software (Backup) shows the previous 
version that will be replaced.
Software is represented as ‘Year/Month/Day_Version’. 
The more recent the date, the newer the software 
version. Installing the latest version is recommended.
By USB
I
nsert a USB drive containing the firmware upgrade 
downloaded from samsung.com into the TV. Please be 
careful to not disconnect the power or remove the USB 
drive while upgrades are being applied. The TV will turn 
off and turn on automatically after completing the firmware 
upgrade. Please check the firmware version after the 
upgrades are complete (the new version will have a 
higher number than the older version). When software is 
upgraded, video and audio settings you have made will 
return to their default (factory) settings. We recommend you 
write down your settings so that you can easily reset
them after the upgrade.
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If you hear no sound from the 
TV’s speakers, before performing 
the sound test, make sure 
Speaker Select is set to TV 
speaker in the Sound menu.
The melody will be heard during 
the test even if 
Speaker Select 
is set to 
External Speaker or the 
sound is muted by pressing the 
MUTE button.
If the signal strength meter 
indicates that the signal is weak, 
physically adjust your antenna 
to increase the signal strength. 
Continue to adjust the antenna 
until you find the best position 
with the strongest signal.
TV Rear Panel
USB Drive
Current Version 
2009/01/17_000001
By USB 
 
 
By Channel
Standby Mode Upgrade 
: 45 Min 
Alternative Software 
2009/01/16_000000
U Move     E Enter     R Return
Software Upgrade
Self Diagnosis 
 
Software Upgrade
HD Connection Guide
Contact Samsung
Support
[6000-UK]BN68-02388E-02Eng.indb   35
2009-08-24   �� 7:06:21