Samsung CAMCORDER User Manual

Your computer does not recognize 
your camcorder.

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restart the computer, then connect it again correctly.

Cannot play a video file properly on 
a PC.

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camcorder. Install the software provided with your camcorder.  
page 114

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connect the USB cable to the USB jack on your camcorder firmly.

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restart the computer. Connect it again properly.

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is required. 
View the recommended specification. 

page 109

Intelli-studio does not function 
properly.

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computer.

Intelli-studio does not start.

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in the computer. 

pages 83, 114

Your computer is not playing
videos, images, or sound located
on your camcorder properly.

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computer. The video or sound copied to your computer is not 
affected.

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support Hi-speed USB (USB2.0), the image or sound may not be 
played correctly. The images and sound copied to your computer 
are not affected.

The playback screen is paused or 
distorted.

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computer, the image may not play smoothly, depending on the 
transfer speed. Please copy the file to your PC, and then play it 
back.

troubleshooting