Samsung RT38K5530S9 User Manual

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English  47
Troubleshooting
If you encounter an abnormal situation with the refrigerator, first check the table below 
and try the suggestions.
General
Symptom
Action
Does not operate or 
cool.
•  Make sure the power cord is connected properly.
•  Make sure the temperature control is set correctly.
•  Make sure to keep the refrigerator away from direct sunlight 
or a heat source. Failing to do so may affect the cooling 
performance.
•  Make sure the refrigerator has enough room from the rear 
and side walls or the cabinet. Failing to do so may affect the 
cooling performance.
•  Too much food may block the ventilation of the refrigerator. 
To keep the refrigerator in normal operation, do not put too 
much food inside.
Food in the fridge 
freezes.
•  Check if the temperature control is set to the lowest 
temperature. If so, change the temperature to higher or 
optimal.
•  This happens if the ambient temperature is too low. Set the 
temperature higher.
•  Check if food containing a high portion of water is put in the 
coldest area of the fridge or near the cooling vent. If this 
happens, move the food to other shelves in the fridge.
Emits noises.
•  Make sure the refrigerator is installed on a stable, flat 
surface.
•  Make sure the refrigerator has enough room from the rear 
and side walls or the cabinet.
•  Make sure to keep the refrigerator from impurities or foreign 
objects inside or underneath.
•  The refrigerator may produce a ticking sound from inside, 
which occurs when the various removable parts contract or 
expand. This is not a system failure.
The front corners 
and sides become 
warm and form 
condensation.
•  To prevent condensation from forming, the refrigerator 
has heat-proof piping in the front corners. If the ambient 
temperature rises, this equipment may not work effectively. 
This is not a system failure.
•  Condensation may form on the exterior surface of the 
refrigerator if  humid air comes into contact with the cool 
surface of the refrigerator.
Tr
ouble
shoo
ting
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2016-03-18     2:29:35