Samsung RT38K5530S9 User Manual

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Troubleshooting
English
48 
Tr
ouble
shoo
ting
Symptom
Action
The ice maker does 
not make ice.
•  You must wait for 12 hours until the refrigerator makes ice.
•  Make sure the ice maker is not stopped while making ice.
•  Make sure the freezer is set below 0 °C (or -5 °C in warm 
ambient air).
•  Make sure the water tank is filled with water.
The water dispenser 
is not functioning.
•  Check if the water tank is frozen. If so, select a higher fridge 
temperature.
•  Make sure the water tank is filled with water.
•  Make sure the water tank is installed properly.
•  Make sure the water filter is installed properly.
Produces a bubbling 
sound.
•  The refrigerator makes this sound during the cooling process, 
which is normal.
A bad smell comes 
from inside the 
refrigerator.
•  Check for any spoiled food. We recommend cleaning the 
refrigerator on a regular basis and remove any spoiled or 
suspect food items.
•  Make sure strong smelling food is wrapped up airtight.
Frost forms on the 
interior walls.
•  Make sure no food blocks the vents of the refrigerator. It is 
also important to arrange food items evenly for ventilation.
•  Make sure the door is closed properly.
Condensation forms 
on the interior walls 
or around vegetables.
•  This happens when food containing a high portion of water is 
stored uncovered, or the door has been left open for a while.
•  Make sure food is covered or put in sealed containers.
Untitled-12   48
2016-03-18     2:29:35