Samsung HW-M360 User Manual

ENG - 28

1.  Connect a Micro USB to USB adapter cable 

with a male USB 2.0 Micro USB plug (Type B) 
on one end and a standard female 2.0 USB 
jack (Type A) on the other end to the micro 
USB jack on your Soundbar.

2.  Follow the steps below to download the 

product software: 
Go to the Samsung website at  
(samsung.com) 



 search for the model name 

- select the customer support option (the 
option name is subject to change)

3.  Save the downloaded software to a USB 

stick and select “Extract Here” to unzip the 
folder.

4.  Turn off the Soundbar and connect the USB 

stick containing the software update to the 
female port on a Micro USB adapter cable. 
Connect the cable to the USB port on the 
Soundbar.

5.  Turn on the Soundbar. Within 3 minutes, 

“UPDATE” is displayed and updating begins.

6.  When the update finishes, the Soundbar 

turns off. Press the 

 button on the remote 

control for 5 seconds. “INIT” appears on the 
display and then the Soundbar turns off.  
The update is complete.

 

• This product has a DUAL BOOT function. 

If the firmware fails to update, you can 
update the firmware again. 

1.  Turn off the Soundbar, disconnect and then 

reconnect the USB storage device that 
contains the update files to the Soundbar’s 
USB port.

2.  Disconnect the Soundbar’s power cord, 

reconnect it, and then turn on the Soundbar.

 

• Updating firmware may not work 

properly if audio files supported by the 
Soundbar are stored in the USB storage 
device.

 

• Do not disconnect the power or remove 

the USB device while updates are being 
applied. The main unit will turn off 
automatically after completing the 
firmware update.

 

• After update is completed, the user setup 

in Soundbar is initialised. We recommend 
you write down your settings so that you 
can easily reset them after the update. 
Note that updating firmware resets the 
subwoofer connection too.  
If the connection to the subwoofer is not 
re-established automatically after the 
update, refer to page 6.  
If the software update fails, check if the 
USB stick is defective.

 

• Mac OS users should use MS-DOS (FAT) 

as the USB format.

 

• Updating via USB may not be available, 

depending on the USB storage device 
manufacturer.