Samsung WW80J5545FW User Manual
English 53
Troubleshooting
Code
Action
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the final spin
result might be unsatisfactory, and an “Ub” check message
will be shown in the display.
result might be unsatisfactory, and an “Ub” check message
will be shown in the display.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
UC
The electronic control needs to be checked.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
HC
High temperature heating check.
• If the information code remains, contact a customer service
• If the information code remains, contact a customer service
centre.
1C
The Water Level sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service
centre.
8C
The MEMS sensor is not working properly.
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
• Turn the machine off, and restart the cycle.
• If the information code remains, contact a local Samsung
service centre.
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2017-03-07 7:11:49