Apple final cut express hd Information Guide

Frequently Asked Questions
About Final Cut Express HD

Why isn’t my serial number accepted by the program?

Make sure you are reading from the original serial number label that came with the
product. Be sure to enter your first and last name, and verify there are no mistakes in
the serial number field. Also, make sure you enter a zero and not an O, a 1 and not a
lowercase L, where appropriate. It is necessary to enter the dashes in the serial number.
Make sure there are no spaces before or after the serial number.

Why can’t I hear audio while capturing?

To hear audio during the capture process, connect headphones or speakers to your
camcorder or deck.

Why can’t I hear audio during playback from the Timeline?

If you’re viewing the video on an external camcorder or deck, connect headphones or
speakers to that device. If you’re viewing the video on the monitor connected to your
computer, choose View > Video Out > Canvas Playback.

Final Cut Express HD doesn’t recognize my camcorder. What’s wrong?
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Verify that the camcorder is on, connected to the computer, and in VTR mode.

Make sure your camcorder is on the Final Cut Express HD qualified device list at

http://www.apple.com/finalcutexpress/qualification.html

Use the appropriate Easy Setup for your camcorder. Some camcorders require
FireWire Basic protocol.

If you are using the Capture Now button to capture, make sure you press Play on the
camcorder.

How do I transfer my project to iDVD?

Select the icon for your finished sequence in the Browser. Then choose File > Export >
QuickTime Movie. This saves a file which can be dragged into an iDVD project window.