Apple powermac g3 blue.white Service Manual

 Troubleshooting

Symptom Charts/CD-ROM and DVD-ROM Drives - 51

CD-ROM tray won’t 

open 

1 Verify CD-ROM software is good. Reinstall CD-ROM software.

2 Reseat cables on the back of the CD-ROM drive. 

3 Reseat the CD-ROM data cable on the logic board. 

4 Try using known-good compact disc.

5 Replace CD-ROM drive mechanism.

 CD-ROM icon does not 

appear on the desktop

1 Try using known-good compact disc.

2 Reinstall CD-ROM software. 

3 Reseat CD-ROM data cable at the back of the CD-ROM.

4 Replace CD-ROM drive mechanism.

5 Replace CD-ROM data cable.

6 Replace the logic board only if other devices on the bus do not 

work.