abit ax8 rev 1 User Manual

Troubleshooting (Need Assistance?) 

I-3 

Main instructions: 

To fill in this “Technical Support Form”, refer to the step-by-step instructions given below: 

1

*

. MODEL: 

Note the model number given in your user’s manual. 

Example: AX8-3

rd

 Eye, AX8, AX8-V 

2

*

.  Motherboard model number (REV): Note the motherboard model number labeled on the 

motherboard as “REV:*.**”. 

Example: REV: 1.00 

3

*

.  BIOS ID and Part Number: See the on screen message. 

4. DRIVER 

REV: 

Note the driver 

version number indicated on the 
DEVICE DRIVER disk (if any) as 
“Release *.**”. For example: 

5

*

. OS/APPLICATION: 

Indicate the 

operating system and applications 
you are running on the system. 

Example: MS-DOS

®

 6.22, 

Windows

®

 98 SE, Windows

®

 2000, etc.... 

6

*

. CPU: 

Indicate the brand and the speed (MHz) of your CPU. 

Example:(A) In the “Brand” space, write “Intel”; in the “Specifications” space, write “Pentium

®

 4 

1.9GHz”. 

7. HDD: 

Indicate the brand and specifications of your HDD(s); specify if the HDD is using 

IDE1 or 

IDE2. If you know the disk capacity, indicate it and check (“”) “ ”; in case you give no 
indication, we will consider that your HDD is “

IDE1” Master. 

Example: In the “HDD” space, check the box; in the Brand space, write “Seagate”; in the 
Specifications space, write “ST31621A (1.6GB)”. 

8. CD-ROM 

Drive: Indicate the brand and specifications of your CD-ROM drive. Specify if it uses 

 

IDE1 or 

IDE2，  and check (“”) “ ”; in case you give no indication, we will consider that your 

CD-ROM is “

IDE2” Master. 

Example: In the “CD-ROM drive” space, check the box, in the Brand space, write “Mitsumi”, in the 
Specifications space, write “FX-400D”.

 

9.  System Memory (DDR SDRAM): Indicate the brand and specifications (DDR DIMM) of your 

system memory. Such as Density, Description, Module Components, Module Part Number, CAS 
Latency, and Speed (MHz). 

For example: In the Brand space, write “Micron”; in the Specifications space, write: Density: 
128MB, Description: SS 16 Megx72 2.5V ECC Gold, Module Components: (9) 16 Megx 8, 
Module Part Number: MT9VDDT1672AG, CAS Latency: 2, Speed (MHz): 200 MHz. 

Please give us the detailed information of your DDR SDRAM module; it will help us to simulate the 
problems you met. 

10. ADD-ON CARD: Indicate which add-on cards you are 

absolutely sure are related to the problem. 

If you cannot identify the problem’s origin, indicate all the add-on cards inserted into your system. 

NOTE: Items between the “*” are absolutely necessary. 

User’s Manual