Alcatel-Lucent OmniAccess 3500 User Guide
End-User Reference Guide
• Accept all default values during the installation. Any deviation from the default
values may compromise the installation.
While the secure drive is being create (by request of your IT administrator), your
keyboard and mouse will be locked for a short time. Do not reboot your laptop
thinking that it has stopped working. The keyboard and mouse will unlock when the
secure drive creation completes after a couple of minutes.
keyboard and mouse will be locked for a short time. Do not reboot your laptop
thinking that it has stopped working. The keyboard and mouse will unlock when the
secure drive creation completes after a couple of minutes.
What if my laptop is lost or stolen?
The OmniAccess 3500 NLG offers many ways to protect the contents of your laptop in
the event that the laptop is lost or stolen.
Your administrator can remotely lock your laptop when you realize that the laptop
cannot be physically protected from external intrusions (for example, if you
inadvertently left your laptop unguarded in a public location). You should call your IT
administrator immediately after recognizing the ongoing emergency.
A window like the following appears on your laptop’s screen after your administrator
has locked it:
the event that the laptop is lost or stolen.
Your administrator can remotely lock your laptop when you realize that the laptop
cannot be physically protected from external intrusions (for example, if you
inadvertently left your laptop unguarded in a public location). You should call your IT
administrator immediately after recognizing the ongoing emergency.
A window like the following appears on your laptop’s screen after your administrator
has locked it:
The following table shows all possible messages that may appear on the OmniAccess
3500 NLG window when your laptop is locked, the cause of the message, and actions
that you can take to unlock the laptop.
3500 NLG window when your laptop is locked, the cause of the message, and actions
that you can take to unlock the laptop.
Message Cause
Possible
actions
Locked By IT
Administrator
Administrator
The IT administrator has
remotely locked the
laptop.
remotely locked the
laptop.
Contact your IT administrator
to unlock the laptop. The
administrator can unlock the
laptop remotely, or pass you
a one-time-password (OTP)
over the phone.
to unlock the laptop. The
administrator can unlock the
laptop remotely, or pass you
a one-time-password (OTP)
over the phone.
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