Alcatel-Lucent one touch 908-908f User Manual
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My mobile phone can not connect to a network
Try connecting in another location
•
Verify the network coverage with your operator
•
Check with your operator that your SIM card is valid
•
Try selecting the available network(s) manually
•
Try connecting at a later time if the network is overloaded
•
SIM card error
Make sure the SIM card has been correctly inserted
•
Verify with your operator that your SIM card is 3V, 1.8V compatible; the old
•
5V SIM cards cannot be used
Make sure the chip on your SIM card is not damaged or scratched
Make sure the chip on your SIM card is not damaged or scratched
•
Unable to make outgoing calls
Make sure you have dialled a valid number and press the
•
key
For international calls, check the country and area codes
•
Make sure your mobile phone is connected to a network, and that the
•
network is not overloaded or unavailable
Check your subscription status with your operator (credit, SIM card valid,
Check your subscription status with your operator (credit, SIM card valid,
•
etc.)
Unable to receive incoming calls
Make sure your mobile phone is switched on and connected to a network
•
(check for overloaded or unavailable network)
Check your subscription status with your operator (credit, SIM card valid,
Check your subscription status with your operator (credit, SIM card valid,
•
etc.)
Make sure you have not forwarded incoming calls
Make sure you have not forwarded incoming calls
•
Make sure that you have not barred certain calls
•
The caller’s name or number does not appear when a call is
received
received
Check that you have subscribed to this service with your operator
•
Your caller has concealed his/her number
•
I cannot find my contacts
Make sure your SIM card is correctly inserted
•
Import all contacts stored in SIM card to phone
•
The sound quality of the calls is not optimal
You can adjust the volume during a call by means of the
•
Volume key
Check the signal strength level
•
I am unable to use the features described in the manual
Check with your operator to make sure that your subscription includes this
•
service
I am unable to add a contact to my directory
Make sure that your phone memory is not full; delete some contacts or
•
save the contacts in the phone directory (i.e. your professional or personal
directories)
directories)
My callers are unable to leave messages on my voicemail
Contact your network operator to check service availability
•
I cannot access my voicemail
Make sure your operator’s voicemail number is correctly entered
•
Try later if the network is busy
•
I am unable to send and receive MMS
Check your phone's available memory as it might be full
•
Contact your network operator to check service availability and check MMS
•
parameters
Verify the server centre number or your MMS profile with your operator
Verify the server centre number or your MMS profile with your operator
•
The server centre may be swamped; try again later
•
“No service” is displayed
You are outside of the network coverage area
•
I have already entered 3 incorrect PIN codes
Contact your network operator to obtain the PUK code (Personal
•
Unblocking Key)