Alesis 7-51-0214-b User Manual

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Troubleshooting
 
 
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4.  Finally, expand the “Sound, video and game controllers” 
section.  An “Alesis 1394” entry should appear. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
No connection 
If  “Alesis 1394” does not appear, Windows does not see the 
interface as being connected to the computer.   
 
1.  Check your Firewire cable and try powering the mixer off  and 
on again. 
 
2.  Expand the “IEEE 1394 Bus host controllers” section.  Check 
that your Firewire card is listed as properly working.   
 
3.  As a last resort, power your computer off  and on.   
 
Faulty connection 
If  “Alesis 1394” appears, but there is a yellow question mark or 
exclamation point next to it, the drivers are improperly installed.  
Right-click on the “Alesis 1394” listing and choose “Uninstall…”, 
and uninstall the device.  The next time you connect the IO14/26 
to your computer, you will need to re-install the drivers again. 
 
 
Audio playback or recording is at the 
wrong speed 
 
Adjust the buffers in the ASIO control panel or through your 
WDM application’s audio setup options.   
 
It is impossible to say which buffer settings are perfect for each 
system, but generally buffer sizes around the middle or low-middle 
of  the available range provide the best results. 
 
When restarting your 
computer, turn it off all the 
way.  Pull out the AC power 
cord, keep it out for a few 
seconds, and then plug it 
back in again before you 
restart your computer. 
 
This ensures that your 
computer’s motherboard and 
PCI cards (including your 
FireWire card) are properly 
reinitialized.