ASUS ve228q-c User Manual

3-6

Power  LED is not ON

Press the 

• 

 button to check if the monitor 

is in the ON mode.
Check if the power cord is properly 

• 

connected to the monitor and the power 
outlet. 

The power LED lights amber and there is 
no screen image 

Check if the monitor and the computer are 

• 

in the ON mode.
Make sure the signal cable is properly 

• 

connected the monitor and the computer.
Inspect the signal cable and make sure 

• 

none of the pins are bent.
Connect the computer with another 

• 

available monitor to check if the computer 
is properly working.

Screen image is too light or dark

Adjust the Contrast and Brightness 

• 

settings via OSD.

Screen image is not centered or sized 
properly

Press the 

• 

 button for 2-4 seconds 

to automatically adjust the image (for VGA 
mode only).
Adjust the H-Position or V-Position 

• 

settings via OSD.

Screen image bounces or a wave pattern is 
present in the image

Make sure the signal cable is properly 

• 

connected to the monitor and the 
computer.
Move electrical devices that may cause 

• 

electrical interference.

Screen image has color defects (white does 
not look white)

Inspect the signal cable and make sure 

• 

that none of the pins are bent. 
Perform All Reset via OSD.

• 

Adjust the R/G/B color settings or select 

• 

the Color Temperature via OSD.

Screen image is blurry or fuzzy

Press the 

• 

 button for 2-4 seconds 

to automatically adjust the image (for VGA 
mode only).
Adjust the Phase and Clock settings via 

• 

OSD.

No sound or sound is low

Ensure that the HDMI/Displayport cable is 

• 

properly connected to the monitor and the 
computer.
Adjust the volume settings of both your 

• 

monitor and HDMI device. 
Ensure that the computer sound card 

• 

driver is properly installed and activated.