Axis 20443r2 User Manual

Page of 62
Troubleshooting
 
 
AXIS 230 
 
42 
Pinging Your IP Address
By sending a packet to the specified address and waiting for a reply, the Ping utility can 
determine whether a specific IP address is accessible. It also provides a useful method for 
confirming addressing conflicts with your AXIS 230 on the network. 
Follow the instructions below to ping your unit:
1. Start a Command window and type 
ping x.x.x.x
, where 
x.x.x.x
 is the IP address of 
the AXIS 230. 
2. If you receive the reply
 destination host unreachable,
 then the AXIS 230 is not 
accessible on your subnet. You must obtain a new IP address and reinstall the unit.
If this does not solve the problem, disconnect the AXIS 230 from the network and run Ping 
again. See the table below for an interpretation of the results. 
Ping Reply
Interpretation and recommendation
Reply from <IP address>: bytes = 32; time = 10 
ms.....
The IP address is already in use and cannot be used again. You must obtain a 
new IP address.
Request timed out
This IP address is not used and is available for use with your AXIS 230. If you 
already installed the unit using this IP address, the installation may have 
failed. Reinstall the unit. Also check all cabling.