Axis 25221r3 User Manual

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AXIS 262 - Troubleshooting
Support
If you contact Axis support, please help us help you resolve your problems by providing a 
log file, server report and a brief description of the problem.
Log file - go to 
> Logs & Reports > Logs. The Log file records events within the unit 
and can prove a useful diagnostic tool for troubleshooting.
Server Report - go to 
> Logs & Reports > Server Report. The server report contains 
important information about the server and its software, as well as a list of the current 
parameters.