ati tv wonder elite User Manual
Troubleshooting 13
CHAPTER 5:
Reference
This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.
warranty, and compliance information.
Troubleshooting
The following troubleshooting tips may help if you experience problems.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.
Video & TV Problems
Problem
Possible Solution
Video is Unstable
or Only Black and
White
or Only Black and
White
• Check that you are using the correct broadcast
standard format.
• Check the quality of your incoming TV signal on
another receiver; bad reception may be the cause.
• Try connecting your tuner directly to the cable TV or
antenna source. Too many splitters in the cable will
degrade the signal.
degrade the signal.
There is No Video
or Audio
or Audio
• Ensure that your cable or antenna is connected.
• In the TV Video Settings page, ensure that the video
• In the TV Video Settings page, ensure that the video
connector is set to the correct source.
• Check that the audio and video connectors are
securely plugged into the correct jacks.
• Check that your video card is securely seated in its
slot. Please refer to the user guide for the card
location.
location.