ati tv wonder elite User Manual

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Troubleshooting 13
CHAPTER 5: 
Reference
This chapter offers troubleshooting tips and provides customer-care, 
warranty, and compliance information.
Troubleshooting
The following troubleshooting tips may help if you experience problems. 
ATI’s documentation contains helpful installation/configuration tips and 
other valuable feature information. Please contact your dealer for more 
advanced troubleshooting information.
Video & TV Problems
Problem
Possible Solution
Video is Unstable 
or Only Black and 
White
• Check that you are using the correct broadcast 
standard format.
• Check the quality of your incoming TV signal on 
another receiver; bad reception may be the cause.
• Try connecting your tuner directly to the cable TV or 
antenna source. Too many splitters in the cable will 
degrade the signal.
There is No Video 
or Audio
• Ensure that your cable or antenna is connected.
• In the TV Video Settings page, ensure that the video 
connector is set to the correct source. 
• Check that the audio and video connectors are 
securely plugged into the correct jacks.
• Check that your video card is securely seated in its 
slot. Please refer to the user guide for the card 
location.