3com TR User Manual

3Com warrants its hardware products to be free from defects in workmanship and 
materials, under normal use and service, for the following lengths of time from the date 
of purchase from 3Com or its Authorized Reseller:

If a product does not operate as warranted above during the applicable warranty 
period, 3Com shall, at its option and expense, repair the defective product or part, 
deliver to Customer an equivalent product or part to replace the defective item, or 
refund to Customer the purchase price paid for the defective product. All products that 
are replaced will become the property of 3Com. Replacement products may be new or 
reconditioned. Any replaced or repaired product or part has a ninety (90) day warranty 
or the remainder of the initial warranty period, whichever is longer.

3Com shall not be responsible for any software, firmware, information, or memory data 
of Customer contained in, stored on, or integrated with any products returned to 3Com 
for repair, whether under warranty or not.

3Com warrants that the software programs licensed from it will perform in substantial 
conformance to the program specifications therefor for a period of ninety (90) days 
from the date of purchase from 3Com or its Authorized Reseller. 3Com warrants the 
media containing software against failure during the warranty period. No updates are 
provided. The sole obligation of 3Com with respect to this express warranty shall be (at 
the discretion of 3Com) to refund the purchase price paid by Customer for any defective 
software products, or to replace any defective media with software which substantially 
conforms to applicable 3Com published specifications. Customer assumes responsibility 
for the selection of the appropriate applications program and associated reference 
materials. 3Com makes no warranty or representation that its software products will 
work in combination with any hardware or applications software products provided by 
third parties, that the operation of the software products will be uninterrupted or error 
free, or that all defects in the software products will be corrected. For any third-party 
products listed in the 3Com software product documentation or specifications as being 
compatible, 3Com will make reasonable efforts to provide compatibility, except where 
the noncompatibility is caused by a “bug” or defect in the third party’s product.

Standard warranty service for hardware products may be obtained by delivering the 

defective product, accompanied by a copy of the dated proof of purchase, to the 3Com 
Corporate Service Center or to an Authorized 3Com Service Center during the 
applicable warranty period. Standard warranty service for software products may be 
obtained by telephoning 3Com’s Corporate Service Center or an Authorized 3Com 
Service Center, within the warranty period. Products returned to the 3Com Corporate 
Service Center must be preauthorized by 3Com with a Return Material Authorization 
(RMA) number marked on the outside of the package, and sent prepaid, insured, and 
packaged appropriately for safe shipment. The repaired or replaced item will be shipped 
to Customer, at the expense of 3Com, not later than thirty (30) days after receipt of the 
defective product by 3Com.

IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE, CUSTOMER’S 
SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR, REPLACEMENT, 
OR REFUND OF THE PURCHASE PRICE PAID, AT THE OPTION OF 3COM. TO THE FULL 
EXTENT ALLOWED BY LAW, THE FOREGOING WARRANTIES AND REMEDIES ARE 
EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES, TERMS, OR CONDITIONS, 
EXPRESS OR IMPLIED, EITHER IN FACT OR BY OPERATION OF LAW, STATUTORY OR 
OTHERWISE, INCLUDING WARRANTIES, TERMS, OR CONDITIONS OF 
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY 
QUALITY. 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO 
ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE, 
INSTALLATION, MAINTENANCE, OR USE OF ITS PRODUCTS.

3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND 
EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT IN THE PRODUCT DOES NOT 
EXIST OR WAS CAUSED BY CUSTOMER’S OR ANY THIRD PERSON’S MISUSE, NEGLECT, 
IMPROPER INSTALLATION OR TESTING, UNAUTHORIZED ATTEMPTS TO REPAIR OR 
MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY 
ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD.

TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS 
SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING 
NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE 
DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, 
LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN 
CONNECTION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, 
FAILURE, OR INTERRUPTION OF ITS PRODUCTS, EVEN IF 3COM OR ITS AUTHORIZED 
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND LIMITS ITS 
LIABILITY TO REPAIR, REPLACEMENT, OR REFUND OF THE PURCHASE PRICE PAID, AT 
THE OPTION OF 3COM. THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE 
AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE.

This Limited Warranty shall be governed by the laws of the State of California, U.S.A. 
Some countries, states, or provinces do not allow the exclusion or limitation of liability 
of implied warranties or the limitation of incidental or consequential damages for 
certain products supplied to consumers or the limitation for personal injury, so the 
above limitations and exclusions may be limited in their application to you. This 

Network interface cards

Lifetime

Other hardware products (unless otherwise specified in the warranty 
statement above)

1 year

Spare parts and spares kits

90 days