Avira antivir security management center-smc User Manual
Operation
Avira GmbH
Avira Security Management Center
75
6.8
Handling Errors
If errors occur during installation, configuration or uninstallation of software
packs, or during actions of Avira products on computers or groups, or when
executing commands and tasks, Avira SMC can display the logfiles of Avira
products and of SMC services in the SMC Frontend.
packs, or during actions of Avira products on computers or groups, or when
executing commands and tasks, Avira SMC can display the logfiles of Avira
products and of SMC services in the SMC Frontend.
Errors always occur at computer level, so the nodes cannot produce errors because
they do not form physical networks.
they do not form physical networks.
For troubleshooting, we recommend that you first check the logfiles of the Avira products
and, if necessary, keep them at hand for support questions.
and, if necessary, keep them at hand for support questions.
6.8.1 Viewing Logfiles
3
Computers/groups must be integrated into the Security Environment and the
status must be: green monitor, green arrow.
status must be: green monitor, green arrow.
Right-click on the computer and select
View logfile
.
The window
Logfile of [computer name]
appears.
Click on the arrow of the drop-down list in the
Choose logfile
section.
The drop-down list shows all available logfiles:
Select a logfile.
The logfile is listed in the window.
Click on the arrow of the
filter
drop-down list.