Avira antivir security management center-smc User Manual
Service
Avira GmbH
Avira Security Management Center
85
10
Service
10.1 Support
Support Service
contains all the necessary information on our
extensive support service.
Our developers' expertise and experience is available to you. The experts from
Avira answer your questions and help you with difficult technical problems.
Avira answer your questions and help you with difficult technical problems.
During the first 30 days after you have purchased a license, you can use our Avira
Installation Support by phone, email or by online form.
Installation Support by phone, email or by online form.
In addition, we recommend that you purchase our Avira Classic Support, with
which you can contact and obtain advice from our experts during business hours
when technical problems are encountered. The annual fee for this service, which
includes eliminating viruses and hoax support, is 20 % of the list price of your
purchased Avira program.
which you can contact and obtain advice from our experts during business hours
when technical problems are encountered. The annual fee for this service, which
includes eliminating viruses and hoax support, is 20 % of the list price of your
purchased Avira program.
Another optional service is the Avira Premium Support which in addition to the
scope of the Avira Classic Support enables you to contact expert partners at any
time, even after business hours in the event of an emergency. When virus alerts
occur, you will receive an SMS on your cellphone.
scope of the Avira Classic Support enables you to contact expert partners at any
time, even after business hours in the event of an emergency. When virus alerts
occur, you will receive an SMS on your cellphone.
Forum
Your questions may already have been answered for another user and posted on
the forum.
the forum.
Email Support
Support via email can be obtained at