Avira antivir personal 10 User Manual

FAQ, Tips

If no other viruses or malware have been found, activate System Restore if it is

available and to be used.

The status of the tray icon is disabled.

Reason: AntiVir Guard is disabled.

In the Control Center in the section Overview :: Status in theAntiVir Guard

panel, click on the Enable link.

Reason: AntiVir Guard is blocked by a firewall.

Define a general approval for AntiVir Guard in the configuration of your firewall.

AntiVir Guard only works with the address 127.0.0.1 (localhost). An Internet connection
is not established.

Otherwise:

Check the startup type of the AntiVir Guard service. If necessary, enable the

service: In the taskbar, select "Start | Settings | Control Panel". Start the configuration
panel "Services" with a double-click (under Windows 2000 and Windows XP the services
applet is located in the sub-directory "Administrative Tools"). Find the entry "Avira
AntiVir Guard". "Automatic" must be entered as the startup type and "Started" as the
status. If necessary, start the service manually by selecting the relevant line and the
button "Start". If an error message appears, please check the event display.

The computer is extremely slow when I perform a data back-up.

Reason: During the back-up procedure, AntiVir Guard scans all files being used by the
back-up procedure.

In the configuration (expert mode), choose Guard :: Scan :: Exceptions and enter

the names of the backup software processes.

My Firewall reports AntiVir Guard immediately after activation.

Reason: Communication with AntiVir Guardoccurs via the TCP/IP Internet protocol. A
firewall monitors all connections via this protocol.

Define a general approval for AntiVir Guard. AntiVir Guard only works with the

address 127.0.0.1 (localhost). An Internet connection is not established.

Note
We recommend regularly installing Microsoft updates to close any gaps in security.

8.2 Shortcuts

Keyboard commands - also called shortcuts - offer a fast possibility to navigate, to
retrieve individual modules and to start actions through Avira AntiVir Personal.

Below we provide you with an overview of the available keyboard commands in Avira
AntiVir Personal. Please find further indications regarding the functionality in the
corresponding chapter of the help.