HP 2425 User Manual

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When the printer requires service, operation stops and the message 
window displays 

CALL FOR SERVICE

 followed by the location of the 

problem and error number. Have this information available when you 
call for service.

A service message sometimes occurs as a result of an unusual 

combination of events, not because of an actual problem. When the 
printer stops and a service message displays in the message window, 
turn the printer off and back on. This often clears the service 
message indicator and printer operation resumes. Always try this 
before making a service call.

Service calls should be placed to the vendor from whom you pur-
chased the printer. If you cannot get service from your vendor, see 
appendix A,“QMS Customer Support,” for contact information.

WAITING FOR IDLE

An active job is in process. 
Access to the menu is not 
allowed until the job is 
finished.

Wait until the print 
job is finished and 
the printer goes 
idle.

WAITING ON INPUT

END JOB?

The compiler is waiting on 
incoming data for the first 
job in the queue. The job 
may not have an end-of-
job indicator and therefore 
cannot end. The message 
clears if more input arrives 
from the port or if you 
press the Cancel key. No 
other jobs can be printed 
until this job has ended.

Wait until the job is 
finished and the 
printer goes idle to 
access the 
configuration menu.

WARMING UP

The printer is warming up.  Wait until the 

IDLE

 

message displays 
before printing.