HP ipaq h6300 User Manual

Page of 238
14–12
User’s Guide
Troubleshooting
Bluetooth
For more information on Bluetooth, refer to Chapter 8, “Using 
Bluetooth.”
Problem
Solution
I cannot 
discover 
another device.
Be sure Bluetooth is turned on.
Move closer to the device.
Be sure you have not limited your ability to see devices.
Be sure the device you are attempting to connect to is 
on and allows access to being discovered by other 
devices.
I can see other 
devices, but I 
cannot connect 
or exchange 
data with them.
Be sure Bluetooth is turned on.
Move closer to the device.
Be sure the other device has not restricted your access.
Try initiating pairing from the other device. Some 
Bluetooth-enabled device can only initiate pairing and 
cannot respond to pairing requests from other devices.
Other devices 
cannot find or 
connect to my 
device.
Be sure Bluetooth is turned on.
Move closer to the device.
Be sure you have not restricted other devices from 
finding yours.
Check your Bluetooth settings to ensure you have 
allowed your device to be discovered and others to 
connect.
Other devices 
do not receive 
my correct 
business card 
information.
Be sure you have correctly set up your business card 
information in Bluetooth Settings.
Check Bluetooth Settings to be sure you have not 
restricted this function.
The Pocket PC 
cannot find my 
Bluetooth- 
enabled Mobile 
phone.
Be sure your mobile phone is in discoverable mode.
Contact your mobile phone manufacturer and ask if 
there is a firmware upgrade.