HP omnibook xe3 Service Manual
3-2
Troubleshooting and Diagnostics
HP OmniBook XE3
Troubleshooting
The suggestions in this section can help isolate and repair the cause of a problem. To ensure quality
repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration
below.
repair, HP recommends that you follow the basic troubleshooting steps shown in the illustration
below.
Figure 3-1. Basic Troubleshooting Steps
Check the customer’s description
of the problem and any supporting
information.
of the problem and any supporting
information.
Try to duplicate the customer’s
problem.
problem.
Troubleshoot the problem using
- Diagnostic tools.
- Troubleshooting suggestions.
- Diagnostic tools.
- Troubleshooting suggestions.
Verify the repair by testing the
functionality of the complete unit.
functionality of the complete unit.