HP omnibook xe3 Service Manual

Page of 117
3-14
Troubleshooting and Diagnostics
HP OmniBook XE3
Symptom
Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
PC card
Miscellaneous
problems.
Remove and reinsert PC
card.
Restart notebook.
Try card in other slot or in
another computer.
If card requires an IRQ, make
sure one is available in
Device Manager.
Check for conflicts or refresh
device list in Device
Manager.
Check HP Notebook web site
for installation instructions
and information about
supported PC cards
(page vii).
When using PC card in a
docking system, insert or
remove card while system is
turned on.
Download current drivers
from card manufacturer’s
web site.
PC card.
PCMCIA socket.
Motherboard.
Using a flashlight, look for
bent pins inside PCMCIA
socket.
If both slots have problems,
replace motherboard. If only
one slot has a problem, try
replacing PCMCIA socket.
PC card modem not
working.
Disable internal modem.
Miscellaneous
Out of memory
error.
Use Memory Troubleshooter
in Windows Help.
SDRAM module.
Clock loses time.
Plug in AC adapter for 24
hours to charge CMOS
battery.
Motherboard.
Notebook gets
abnormally hot.
Always set notebook on a flat
surface, so air can flow freely
around and underneath it.
Make sure air vents are
clear.
Check heatsink installation.
Games and other programs
that drive CPU usage toward
100% can contribute, as can
charging battery.
Heatsink.
Check heatsink for proper fan
operation or damage.