HP omnibook xe3 Service Manual
3-16
Troubleshooting and Diagnostics
HP OmniBook XE3
Symptom
Call Center:
Suggestions
Suggestions
Repair Center:
Likely Causes
Likely Causes
Repair Center:
Comments
Comments
Port replicator
Docking product I/O
problems.
problems.
Make sure AC power is
connected to port replicator.
Make sure notebook is fully
inserted in port replicator.
Check notebook’s power
supply.
Check settings in BIOS
Setup.
Try using corresponding port
on notebook while undocked.
connected to port replicator.
Make sure notebook is fully
inserted in port replicator.
Check notebook’s power
supply.
Check settings in BIOS
Setup.
Try using corresponding port
on notebook while undocked.
Port replicator.
Motherboard.
Motherboard.
Test corresponding notebook
ports while undocked.
Port replicator is not
repairable, and must be
exchanged.
ports while undocked.
Port replicator is not
repairable, and must be
exchanged.
Notebook locks up
when docking or
undocking.
when docking or
undocking.
Make sure notebook has
completely entered or
resumed from standby or
hibernate mode before
docking or undocking.
completely entered or
resumed from standby or
hibernate mode before
docking or undocking.