HP omnibook xe3 Service Manual

3-20

Troubleshooting and Diagnostics

HP OmniBook XE3

 

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The following table lists test groups, error codes, and suggestions for follow-up actions. Consider
these suggestions in combination with other troubleshooting information.

 

0001h –
0008h

Make sure the CPU module is seated properly.
Replace the CPU module.

0009h

Replace the CPU module. Replace the
motherboard.

0010h –
0016h

Make sure the CPU module is seated properly.
Replace the CPU module.

001Eh

Make sure the CPU module is seated properly.
Replace the CPU module. Replace the
motherboard.

0020h –
002Fh

Make sure the CPU module is seated properly.
Replace the CPU module.

0030h –
0032h

Replace the motherboard.

0040h

Replace the motherboard.

0041h

Run BIOS Setup and check IRQ assignments
for all devices.

0050h –
0052h

Replace the motherboard.

0060h –
0063h

Replace the motherboard.

0070h

Replace the motherboard.

0071h –
0076h

Reset the notebook, then run BIOS Setup and
check settings. Replace the motherboard.

0077h

Replace the motherboard.

0078h

Reset the system, then run BIOS Setup and
check settings. Replace the motherboard.

0079h

Replace the motherboard.

0083h –
008Ah

Replace the motherboard.

00C0h –
00CCh

Replace the CPU module.

The addresses below are absolute (32-bit) addresses,
and are not in the segment:offset format.

0100h –
0102h

Replace the motherboard.

0120h

Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.

0130h

Test with cache off. Replace the SDRAM
module (each 01000000h represents 16 MB).
Replace the motherboard.

0131h

Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.

0132h

Replace the SDRAM module (each 01000000h
represents 16 MB).

0135h –
0137h

Replace the SDRAM module (each 01000000h
represents 16 MB).

0140h –
0150h

Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.

0160h

Remove all but one SDRAM module and repeat
the test. Check the CPU module for shorts.
Replace the CPU module. Replace the
motherboard.

0170h –
0172h

Replace the motherboard.

0180h

Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.

0181h

Enable external cache memory through BIOS
Setup. Replace the CPU module.

0182h

Unload HIMEM.SYS or any programs using the
extended memory allocated by HIMEM.SYS.

0183h

Check installation of the SDRAM module.
Replace the SDRAM module. Replace the
motherboard.

0184h

Check installation of the SDRAM module.
Replace the SDRAM module. Replace the CPU
module. Replace the motherboard.

0190h –
01A0h

Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.

01A1h –
01A4h

Replace the CPU module.

01B0h

Test with cache off. Replace the SDRAM
module (each 01000000h represents 16 MB).
Replace the motherboard.

01B1h

Replace the SDRAM module (each 01000000h
represents 16 MB). Replace the motherboard.

01B2h

Replace the SDRAM module (each 01000000h
represents 16 MB).

01B3h

Replace motherboard.

0201h

Replace the hard disk. Replace the
motherboard.

0202h,
0204h

Check test parameters and repeat the test.
Replace the hard disk.

0205h

Replace the motherboard.

0207h

Run BIOS Setup and check the hard disk type.
Check the hard disk connection. Replace the
hard disk. Replace the motherboard.

0208h –
0209h

Transient DMA error. Repeat the test.

020Ah –
0211h

Repeat the test. Run SCANDISK or equivalent.

0220h

Replace the motherboard.

0240h

Replace the hard disk. Replace the
motherboard.

0252h,
0254h

Re-enter test parameters and repeat the test.
Replace the hard disk.

025Ah,
0260h

Repeat the test. Run SCANDISK or equivalent,
Replace the hard disk.