HP pavilion ze5000 Service Manual
Troubleshooting and Maintenance
Troubleshooting Your Notebook
Troubleshooting Your Notebook
72
Reference Guide
Local area network (LAN) problems
If the built-in network adapter doesn’t connect to the LAN
• Check all cables and connections. Try connecting at a different network station,
if available.
• If the yellow light next to the LAN port does not light, the LAN cable may not be
connected to the network or the network may be down. Try connecting a
different computer to the cable.
different computer to the cable.
• Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or
Category 5 for 100Base-TX operation. Maximum cable length is 100 meters
(330 feet).
(330 feet).
• Select Start > Help and Support, then use the Networking troubleshooter.
• Open the hardware Device Manager. Select Start > Control Panel > Performance
• Open the hardware Device Manager. Select Start > Control Panel > Performance
and Maintenance > System. If the network interface is disabled, try to enable it. If
it has a conflict, try disabling another device.
it has a conflict, try disabling another device.
If you can’t browse the Network Neighborhood or My Network Places
Select Start > Search > Computers or People to look for a computer.
If you can’t log in to Netware servers
If a Netware server is using IPX/SPX protocol, you may need to force your frame
type to match the server frame type. Check with your network administrator.
type to match the server frame type. Check with your network administrator.
If a network connection responds slowly
If your network connection uses a proxy server, try enabling the option for bypassing
the proxy server for local addresses. You can do this in Control Panel under your
network connection properties.
the proxy server for local addresses. You can do this in Control Panel under your
network connection properties.