HP pavilion ze5100 Service Manual
Troubleshooting and Maintenance
Troubleshooting Your Computer
Reference Guide
115
Wireless Problems
If you have problems with wireless communication
•
Make sure the wireless indicator light is on.
•
Make sure you are using the correct SSID (Windows XP) or ESSID (Windows 2000)
and channel settings: see “To prepare for connections (Windows XP)” on page 69 or
“To prepare for connections (Windows 2000)” on page 71.
and channel settings: see “To prepare for connections (Windows XP)” on page 69 or
“To prepare for connections (Windows 2000)” on page 71.
•
Make sure you are in range of an access point (for an infrastructure connection) or
other wireless computer (for an AdHoc connection).
other wireless computer (for an AdHoc connection).
•
See “LAN Problems” on page 103.
If you have trouble connecting to another computer in the Network Neighborhood
or My Network Places
or My Network Places
•
Wait a few minutes, and then press F5 to refresh the list of computers on the network.
•
Click Start, Search, Computers or People (Windows XP) or Start, Find, Find
Computer (Windows 2000) to locate the computer.
Computer (Windows 2000) to locate the computer.
If you cannot connect to a particular computer on the network
•
Make sure the computer is properly connected to the network.
•
Make sure your TCP/IP setup is correct for your network: in Control Panel, open
Network Connections (Windows XP) or Network and Dial-up Connections
(Windows 2000).
Network Connections (Windows XP) or Network and Dial-up Connections
(Windows 2000).
You can connect, but the network is slow
•
Check whether you might be in an area served by more than one wireless LAN. If so,
the LANs could be interfering with each other.
the LANs could be interfering with each other.
•
Move closer to the access point (for an infrastructure connection) or other wireless
computer (for an AdHoc connection). You could be too far away for high-speed
communication.
computer (for an AdHoc connection). You could be too far away for high-speed
communication.