HP pavilion ze5100 Service Manual
Troubleshooting and Maintenance
Troubleshooting Your Computer
Troubleshooting Your Computer
98
Reference Guide
If a DVD movie stops playing in the middle
•
The DVD may be double-sided. Open the DVD tray, and read the text near the center
hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play
button to continue playing the movie.
hole of the disc. If it says Side A, flip the disc over, close the tray, and press the Play
button to continue playing the movie.
•
You may have accidentally paused the DVD movie. Press the Play button to resume.
If you get a Region Code error when playing a DVD movie
•
DVDs can have regional codes embedded in the disc data. These codes prevent DVD
movies from being played outside the region of the world in which they are sold. If
you get a Region Code error, you are trying to play a DVD intended for a different
region.
movies from being played outside the region of the world in which they are sold. If
you get a Region Code error, you are trying to play a DVD intended for a different
region.
If the computer cannot read a CD or DVD
•
For a single-sided CD or DVD, make sure the disc is placed in the drive with the label
facing up.
facing up.
•
Clean the disc.
•
Wait 5 to 10 seconds after closing the tray to give the computer time to recognize the
disc.
disc.
•
Restart the system: remove the disc from the drive, and click Start, Turn Off
Computer (or Shut Down), Restart.
Computer (or Shut Down), Restart.
•
If you created the CD on a CD-RW-type drive, try using a different media brand, such
as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and
write quality may vary for other media.
as the recommended HP C4403A (CD-R) or C4404A (CD-RW) media. Read and
write quality may vary for other media.
If a DVD movie doesn’t fill the screen
•
Each side of a double-sided DVD has a different format (standard or widescreen). In
widescreen format, black bands appear at the top and bottom of the screen. To view
the standard format, flip the disc over and play the other side.
widescreen format, black bands appear at the top and bottom of the screen. To view
the standard format, flip the disc over and play the other side.
If a DVD doesn’t play with two displays
•
For Windows XP, if you’re using the Extended Desktop (dual displays), move the
player window to the display selected as primary. If you’re not using Extended
Desktop and both displays are active, press Fn+F5 to switch to one display.
player window to the display selected as primary. If you’re not using Extended
Desktop and both displays are active, press Fn+F5 to switch to one display.
•
For Windows 2000, if both displays are active, press Fn+F5 to switch to one display.