Canon i 350 User Manual

Troubleshooting

When a printer error occurs, the POWER/ERROR lamp flashes. The number of 
flashes indicates the type of error that has occurred. Count the flashes and 
take the appropriate action to correct the error.

Two flashes

Printer is out of 
paper

Reload paper and press the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button.

Three flashes

Paper jam

If a paper jam occurs, clear the jammed paper, reload paper in the printer, then 
press the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button. See "Paper jams

Paper jams

Paper jams

Paper jams" 

""" on page 45.

Four flashes

Ink tanks installed 
incorrectly

Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head.

Five flashes

No print head 
installed/Defective 
print head

Install a print head correctly. If the problem still remains, contact a Canon service 
representative.

Eight flashes

Waste ink tank 
almost full

The printer has a built-in waste ink tank to hold the ink consumed during print 
head cleaning.
Eight flashes indicates that this tank is nearly full.
Press the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button to clear the error so printing can continue. 

Contact the Customer Care Center.

An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and 
unplug the printer from the power supply. Plug the printer back in and turn the 
printer back on after leaving it about 10 minutes.
If the problem remains, contact the Customer Care Center.

Note

POWER

POWER

POWER

POWER lamp flashes 
alternately green and 
orange