Canon i 350 User Manual

Troubleshooting

An Error Message Appears on the Screen

Problem

Possible Cause

Try This

Error Writing /
Output to USBxxx

Printer not ready

The POWER

POWER

POWER lamp will flash green when the printer is warming up or when a print

job is being sent to the printer. It will glow a steady (non-flashing) green when it
is ready for use or when the print job is completed.

Paper is not loaded

Load paper and press the RESUME/CANCEL

RESUME/CANCEL

RESUME/CANCEL button.

Faulty connection

Ensure that the printer cable is securely connected to the computer.

Printer port error

Verify the printer port status.
Double-click Universal Serial Bus (USB) controllers

Universal Serial Bus (USB) controllers

Universal Serial Bus (USB) controllers on the Device Manager

Device Manager

dialog box, then double-click Canon i350

Canon i350

Canon i350/Canon i250

Canon i250

Canon i250 to see the status.

Refer to the User's Guide for instructions on how to verify the status.

Printer port
settings and printer
interface do not
match

Confirm that the destination Printer Port is set to USB PRNnn (Canon i350/

Canon i350/

Canon i250

Canon i250) or USBnn (Canon i350/Canon i250

Canon i350/Canon i250

Canon i350/Canon i250) (where nn represents a

number).
If the settings are not correct, follow the procedures described in the

Easy Setup

Instructions

and reinstall the printer driver.

Refer to the

User’s Guide

for instructions on how to verify status and the correct

action to take.

Printer driver is not
installed properly

Uninstall then reinstall the printer driver.
1. Click Start

Start

Start, and select All Programs

All Programs

All Programs (or Programs

Programs

Programs), Canon i350/Canon i250

Canon i350/Canon i250

Canon i350/Canon i250,

and Uninstall

Uninstall

Uninstall.

2. Follow the on-screen instructions to uninstall driver.

3. Follow the procedures described in the

Easy Setup Instructions

and reinstall

the printer driver.

“Error No.: X202”

Not enough
memory

Increase available memory by closing any other applications currently running.

“Error No.: X203”

Printer driver fault

Uninstall, then reinstall the printer driver.
Refer to the

User’s Guide

for instructions on how to uninstall the printer driver.

“Error No.: X300”

Printer not ready

If the POWER

POWER

POWER lamp is off, turn the printer on.

If the POWER

POWER

POWER lamp is flashing green, the printer is initializing. Wait until the

POWER

POWER lamp stops flashing.

Printer not properly
connected

Ensure that the printer is securely connected to the computer.

Printer not selected
in Chooser

1. From the Apple

Apple

Apple menu, select Chooser

Chooser

Chooser.

2. Click the i350/i250

i350/i250

i350/i250 icon and ensure that the i350/i250 is selected as the

target connection. If not, select it.

Note

If you are using a switching hub or other device, disconnect the
printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.

Note

If you are using a switching hub or other device, disconnect
the printer and reconnect it directly to the computer and try
printing again.
If successful, the problem may have been with the device.
There could also be a problem with the cable(s). Replace the
cable(s) and try printing again.

Note

If the problem persists, delete all unnecessary documents
from the Extensions and Control Panels folder.