Canon i 350 User Manual

Troubleshooting

Low Ink Warning
Accompanied by Ink
Tank Icon With '?'

Failure to reset ink
counter when
installing new ink
tank

The ink tank level accompanied by the ink tank icon with the “?” indicates ink
tank is not synchronized with its ink counter.

Always be sure to reset the ink counter in your printer driver when you replace
ink tank. See "Resetting the Ink Counter

Resetting the Ink Counter

Resetting the Ink Counter"

""" on page 38.

1. Ensure that the printer is on and open the Printer Properties

Printer Properties

Printer Properties dialog box.

2. On the Maintenance

Maintenance

Maintenance tab, click Low Ink Warning Setting

Low Ink Warning Setting

Low Ink Warning Setting icon.

3. Clear the check box on Display low ink warning off

Display low ink warning off

Display low ink warning off and click Send

Send

Send.

1. Ensure that the printer is on and open the Page Setup

Page Setup

Page Setup dialog box.

2. Click Utilities...

Utilities...

Utilities... to open the Printer Utility

Printer Utility

Printer Utility dialog box.

3. Select Remaining ink level setting

Remaining ink level setting

Remaining ink level setting from the pull-down menu and click Low Ink

Low Ink

Warning Setting

Warning Setting.

4. Clear the check box on Display low ink warning off

Display low ink warning off

Display low ink warning off and click Send

Send

Send.

Problem

Possible Cause

Try This

Note

If an ink tank is removed, “?” is displayed until you install a
new one and reset the ink counter. You can disable the
display by unchecking the Display low Ink Warning

Display low Ink Warning

Display low Ink Warning check

box.