Canon imageclass d800 User Manual

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CAPT displays the status of your printing environment and current print job in the Status 
Window.
Alerts
Alerts identify problems that must be corrected before printing can continue. Sometimes 
messages inform you to do something, such as clear jammed paper. In other cases, alerts tell 
you what is wrong and how to fix it.
CAPT Messages
Message
Action
Out of paper
The printer is out of paper. Add paper. When you add paper, the 
Status Window displays “Ready to Print” automatically.
The Cassette is Out of 
Paper
The cassette is out of paper. Add paper. When you add paper, 
printing starts automatically.
The Multi-purpose Tray 
is Out of Paper
The multi-purpose tray is out of paper. Add paper. When you add 
paper, printing starts automatically.
Paper Jam
1) Paper has jammed in the printer while printing. Follow the 
instructions on the LCD screen of the machine, or refer to the Basic 
Guide
 for more information. Printing resumes automatically when 
the paper jam is fixed.
2) The printer cover was left open or the toner cartridge was not 
properly replaced after clearing a paper jam. Close the cover 
securely.  Basic Guide
Cartridge Not Loaded
There is no toner cartridge in the printer. Install a toner cartridge. 
 Set-up Instructions
The Platen is Not in 
Position
The platen unit is not closed correctly. To resume printing slide the 
platen unit to the correct position.
Insufficient Memory
The print job was too complex for available memory. Discard the last 
printed page, and try one or more of the following:
• Close other applications while printing this job.
• Print the job in smaller sections.
• Try reprinting the job with a lower resolution, such as 300 dpi.
• Reformat the most complicated pages in the print job to reduce 
graphics and other complex formatting.