Canon imageclass d800 User Manual

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Printer Problems

Printer does not 
print

Paper might not be loaded.

Make sure that paper is loaded.

A copy job might not have 
been completed due to the 
Out of Paper status.

The print job will start automatically 
when the copy job is completed. Please, 
load paper.

Print jobs might be stalled.

Check the Canon iC D800 Status Window 
for stalled jobs.

The cartridge might not be 
installed correctly.

Check that the cartridge is installed 
correctly.  Set-up Instructions

Your BIOS port setting 
might need to be modified.

See your computer’s documentation 
concerning available ports.

The parallel cable might not 
be compatible.

Make sure that you are using an 8-bit, 
Centronics-compatible, parallel interface 
cable with bidirectional capability.

Your computer might not be 
working properly.

Check your computer, make sure that it is 
turned on and working properly.

No power is 
supplied

Power cord might not be 
plugged in.

Make sure that the power cord is securely 
plugged into both the machine and the 
AC outlet.

AC outlet might not be 
supplying power.

Make sure that the AC outlet is supplying 
power; try another outlet if necessary.

AC voltage might not match 
printer.

Make sure that the voltage of the AC 
outlet matches the ratings on the printer.

Printer stops 
printing

Your interface cable might be 
loose.

Check your computer and your cable.

You might be working on an 
application in the foreground, 
in which case printing 
performance might slow down.

Printer performance improves if you give 
your print job priority.