Canon pixma mp180 User Manual

Chapter 10

Troubleshooting

Paper Jams

The media type is not selected
correctly on the Operation Panel.

Ensure that the media type selected on the Operation Panel matches that
of the paper loaded.

Cause

Action

Paper jams in the paper output slot/
Auto Sheet Feeder.
Landscape Credit Card-sized paper
jams inside the machine.

Remove the paper according to the following procedure.
1. Slowly pull the paper out, either from the Auto Sheet Feeder or from the
paper output slot, whichever is easier.

If the paper tears and a piece remains inside the machine, open the
Scanning Unit and remove it. Be careful not to touch the components
inside the machine at this time. After removing the paper, close the
Scanning Unit, turn the machine OFF and turn it back ON.

If you cannot pull the paper out, turn the machine OFF and turn it back
ON. The paper will be ejected automatically.

2. Reload the paper into the machine and press [OK] (MP180) / [Black] or
[Color] (MP160).
z

If you have turned OFF the machine in step 1, you will need to retry
printing, because this operation cancels any print jobs in progress.

If you cannot remove the paper or the paper tears inside the machine, or if
the paper jam error continues after removing the paper, contact a Canon
service representative.

Important

You cannot load Credit Card-sized paper in the landscape orientation.

Cause

Action