Canon pixma ip4300 User Manual

Page of 102
72
Troubleshooting
Paper Jams
Cause
Action
Paper jammed in the Paper Output Slot 
or the Auto Sheet Feeder.
Remove the paper following the procedure below.
(1)Slowly pull the paper out, either from the Auto Sheet Feeder or from the 
Paper Output Slot, whichever is easier.
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If the paper tears and a piece remains inside the printer, open the Top Cover 
and remove it.
After removing all paper, close the Top Cover, turn the printer off, and turn it 
back on.
* Be careful not to touch the components inside the printer. 
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If you cannot pull the paper out, turn the printer off and turn it back on. The 
paper will be ejected automatically.
(2)Reload the paper in the printer, and press the RESUME/CANCEL button on 
the printer.
If you turned off the printer in step 1, all print jobs in queue are canceled. 
Reprint if necessary.
Note
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For details on how to load paper, see “Loading Printing Paper” on page 4.
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When reloading the paper in the printer, see “Paper Does Not Feed Properly” 
on page 70 to confirm that you are using the correct paper and are loading it 
into the printer correctly.
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A5-sized paper are suited to print documents consisting mainly of text. We do 
not recommend using such paper to print documents with photos or graphics, 
since the printout may curl and cause paper exit jams.
If you cannot remove the paper or the paper tears inside the printer, or if the 
paper jam error continues after removing the paper, contact your Canon service 
representative.
Landscape credit card-sized paper 
jammed inside the printer.
Do not load credit card-sized paper in the landscape orientation.
Remove the paper following the procedure below.
(1)Load a single sheet of the same paper in the Auto Sheet Feeder in portrait 
orientation.
Do not load it in the landscape orientation.
(2)Turn off the power.
(3)Turn on the power.
The paper is fed and then pushes out the jammed paper as it ejects.
If you cannot remove the jammed paper or the paper jam error continues after 
removing the paper, contact your Canon service representative.
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