Canon pixma ip4300 User Manual

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78
Troubleshooting
„
POWER Lamp Flashes Green and ALARM Lamp Flashes Orange 
Alternately
If the POWER and ALARM lamps flash alternately, disconnect the printer cable from the printer, turn the printer off, and then 
unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it for a while.
If the problem is not resolved, contact your Canon service representative.
Error Message Appears on the Screen
„
Writing Error/Output Error/Communication Error
Fifteen Flashes: Ink tank cannot be 
recognized.
An Ink tank error has occurred. (The lamp on the ink tank is off.)
Replace the ink tank.
See “Replacing an Ink Tank” on page 26.
Sixteen Flashes: Ink has run out.
Ink has run out. (The lamp on the ink tank flashes.)
Replace the ink tank and close the Top Cover.
Printing under the current condition may damage the printer.
If you want to continue printing in this condition, you need to release the function 
for detecting the remaining ink level. Press and hold the RESUME/CANCEL 
button for at least 5 seconds, and then release it.
* With this operation, releasing the function for detecting the remaining ink level 
is memorized. Please be advised that Canon shall not be liable for any 
malfunction or trouble which may be caused by continuation of printing under 
the ink out condition.
See “Replacing an Ink Tank” on page 26.
Cause
Action
The printer is not ready.
Confirm that the POWER lamp is lit.
If the POWER lamp is off, turn the printer on.
While the POWER lamp is flashing green, the printer is initializing. Wait until the 
POWER lamp stops flashing and remains lit green. 
If the ALARM lamp is flashing orange, an error may have occurred in the 
printer.
For details on how to resolve the error, see “ALARM Lamp Flashes Orange” on 
page 76.
Paper is not loaded.
An out of paper error may have been left unattended for a period of time.
Load paper and press the RESUME/CANCEL button.
If paper is loaded, make sure that the paper source (the Auto Sheet Feeder or 
Cassette) is selected correctly. If the paper source is not selected correctly, 
press the Paper Feed Switch or use the printer driver to change the paper 
source.
Cause
Action
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