Canon pixma mp170

Page of 129
Chapter 10 
93
Troubleshooting
Back Of Paper Is Smudged/Paper Does Not Feed 
Properly/Printed Surface Is Scratched
Cause
Action
Inside of the machine is dirty.
If the inside of the machine is dirty, printed paper may be smudged.
Follow the steps described below to clean the inside of the machine.
1. Ensure that the machine is turned on and there is no paper loaded in 
the Auto Sheet Feeder.
2. Place A4/Letter-size plain paper in landscape, horizontally fold it in half.
3. Unfold the paper, and load the paper in the Auto Sheet Feeder with the 
inverted-V edge down.
4. Follow the steps described in “Cleaning The Bottom Plate” on page 84.
Paper will be ejected.
If protrusions inside the machine are stained, wipe ink off the protrusions 
using a swab or the like.
Important
Before cleaning, be sure to turn OFF the machine.
Paper feed roller is dirty.
Follow the steps described in “Cleaning The Roller” on page 83 to clean 
the paper feed rollers.