Canon pixma mp600 Quick Setup Guide

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Troubleshooting
Cannot Connect to Computer Properly
„
Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work
„
“Hi-Speed USB Device Plugged into non-Hi-Speed USB Hub” or “This 
Device Can Perform Faster” Message Is Displayed (Windows XP Only)
The Setup CD-ROM is defective.
Click Start, select My Computer, and confirm that the CD-ROM icon 
 is 
visible.
In non-XP Windows, double-click the My Computer icon and confirm that the 
CD-ROM icon 
 is visible in the window.
Confirm that the CD-ROM icon is displayed when you insert the CD-ROM.
If the CD-ROM icon is not displayed, restart your computer. If the icon is still not 
displayed, try different disks and see if they are displayed. If other disks are 
displayed, there is a problem with the Setup CD-ROM. Contact a Canon service 
representative.
Cause
Action
Your system environment is not fully 
compatible with USB 2.0 Hi-Speed.
If your system environment is not fully compatible with USB 2.0 Hi-Speed, the 
machine will operate at a lower speed provided under USB 1.1. In this case, the 
machine operates properly but printing speed may slow down due to 
communication speed.
Check the following to ensure that your system environment supports USB 2.0 
Hi-Speed connection.
z
The USB port on your computer supports USB 2.0 Hi-Speed connection.
z
The USB cable, and the USB hub if you are using one, support USB 2.0 Hi-
Speed connection.
Be sure to use a certified USB 2.0 Hi-Speed cable. We recommend the cable 
to be no longer than around 10 feet (3 meters).
z
The operating system of your computer supports USB 2.0 Hi-Speed 
connection.
Obtain and install the latest update for your computer.
z
The USB 2.0 Hi-Speed driver operates properly.
Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with your 
hardware and install it on your computer.
Important
For details on USB 2.0 Hi-Speed of your system environment, contact the 
manufacturer of your computer, USB cable, or USB hub.
Cause
Action
The machine is connected to a 
computer that does not support USB 
2.0 Hi-Speed.
Your system environment is not compatible with USB 2.0.
See “Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work” on 
page 72.
Cause
Action
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