Samsung dvd-v645k User Manual

Page of 40
ENG-37
Problems and Solutions (VCR)
Before contacting the Samsung after-sales service, perform the following simple checks.
Problem                                                         Explanation/Solution
No power
Check that the power plug is connected to a wall outlet.
Have you pressed the STANDBY/ON button?
You cannot insert a video cassette
A video cassette can only be inserted with the window 
side up and the safety tab facing you.
No playback picture or the picture 
Check to see if you are using a prerecorded tape. 
is distorted
Noise bars or streaks on playback
Press the TRK (    or    ) buttons to minimize this effect.
When the 
II
button is pressed
A still picture may have “noise bars”, depending on the 
during playback, the still picture
condition of the tape. Press the TRK (    or    ) buttons
has severe “noise bars” streaks
during SLOW motion to minimize this effect.
Video Head Cleaning 
If poor pictures appear on a variety of cassettes, the video 
heads may need cleaning. This is not a common problem 
and unless it appears, the heads should not be cleaned. 
When cleaning the video heads, read all instructions 
provided with the head cleaning cassette. Incorrect head 
cleaning can permanently damage the video heads.
If you are unable to solve the problem after reading the above instructions, note:
The model and serial number on the rear of your DVD-VCR
The warranty information
A clear description of the problem
Then contact your nearest SAMSUNG after-sales service.
00374Y DVD-V645K/XSG-ENG  5/6/04 11:36 AM  Page 37