Samsung OfficeServ 7100 User Manual

The system operates using stored program control. This program is stored on a 256MB Multimedia Plus (MMC+)
card inserted into the Main  Processor card (MP10). The MMC+ card also provides space for a backup customer
database and voicemail storage. The customer database is stored indefinitely in NAND Flash. 2MB of  SRAM
backed up by a super capacitor  stores information such as Call Logs, Alarms, UCD call statistics, program logs and
traffic reports up to 24 hours without main system power.

OfficeServ 7100 uses distributed processing. Its primary processor is a M82511G (MP10), operating at a clock
speed of 375 MHz. This provides all the main processing necessary for the system. The tertiary level of processing
is done in the keysets. The digital keysets use a Hitachi H8 processor for data communication within the system.

The OfficeServ 7100 is a self-configuring system. This means that immediately after applying power, the
OfficeServ 7100 reads the types and locations of all installed interface cards and keysets and assigns default data
to them. This data provides for system operation within a few minutes after applying power. All trunks and sta-
tions are assigned three digit numbers according to the default numbering plan. This numbering plan is flexible
and may be changed to suit customer requirements. The installing technician customizes this default data to
meet the end user’s requirements. The system comes up default in a 4 CO line by 8 station squared configuration,
with Caller ID enabled and 4 ports of voicemail/auto attendant.

The OfficeServ 7100 also provides a proprietary application called Installation Tool (IS Tool). This application can
be loaded onto any high performance PC (that meets the minimum requirements) and it is used only to program
the telephone system from anywhere in the world, provided there is a LAN/WAN or modem connection.

This permits technicians to program the phone system, modify the customer database or download (save) the
entire customer database to a file. This file can be saved as a back up and can be uploaded when required to
restore the database. The IS Tool can also be used to view the customer database offline, and to send new loads
of software upgrades to the MMC+ of a live system.

The system can be programmed from any IP or digital  two line display keyset without interrupting system oper-
ation. There are three levels of programming: technician ,customer and station. The technician level has access to
all programs and can allow the customer access to system programs as needed. Technician and customer access
levels are controlled by a different security pass codes and access procedure.

The OfficeServ 7100 provides a proprietary Web based program called Web Management for programming
embedded voicemail/AA. It allows programming from any where in the world provided there is a LAN/WAN con-
nection to the MP10. The Web Management program runs on a Web Server and uses Internet Explorer V6.0 as its
interface. This permits a technician to program the voicemail/AA using a personal computer. Use Web
Management on-site to modify the customer database (VM/AA only) or to download (save) the entire customer
database (VM/AA only).Through the use of LAN or WAN connection, an PC can access the OfficeServ 7100 system
remotely (off-site) to make database changes or perform uploads or downloads of the customer database as if
the technician were on-site.

For businesses using the OfficeServ 7100, Samsung provides a convenient, easy and affordable migration path to
the larger OfficeServ 7200 or OfficeServ 7400 systems. Most of the keysets can become part of a much larger
OfficeServ 7000 system. Features and operation are the same so there is no need to retrain users. See the
OfficeServ 7200 or OfficeServ 7400 General Description for more details.

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