Samsung OfficeServ 7100 User Manual

If a subscriber configures their availability schedule the system will automatically intercept calls made after
hours. Instead of attempting to ring the subscriber at their station, the caller is immediately shunted to the
voicemail box to leave a message.

NOTE: For this feature to work properly calls must be routed to the subscriber through the automated atten-
dant.

For those subscribers who are frequently away from their desk, the OfficeServ 7100 voicemail provides a Park
and Page capability. When a caller reaches one of these subscribers they can be given the option to page the
subscriber. The subscriber is then paged and given the option to pick up the caller. If the subscriber rejects
the call or does not respond the caller is routed to the subscriber’s voicemail box.

The OfficeServ 7100 voicemail application provides an extensive telephone user interface for subscribers to
use for configuration of their mailbox. From this interface users can configure every aspect of their mailbox
such as: changing passwords, recording and editing greetings, setting up stored telephone numbers, setting
availability schedules, and more.

The OfficeServ 7100 voicemail provides the administrator the ability to configure single digit options for a
subscriber’s mailbox. When callers reach the subscriber’s voicemail they are presented with the ability to use
these single digit options. This feature is useful for giving callers the ability to dial other departments or
access automated attendant functions.

The administrator may set a specific time limit to store messages for a subscriber’s voicemail box. When a
message has not been listened to for this length of time it will be automatically deleted. This option is con-
figured on a per-mailbox basis.

If a caller is holding or leaving a message for a subscriber and that subscriber logs in to their mailbox, they
will be notified that a caller is currently waiting for them and asked if they wish to retrieve the caller. The sub-
scriber can then choose to speak to the caller or send them to the voicemail box to leave a message.

The OfficeServ 7100 voicemail application allows subscribers to set a future delivery date when attempting
to send a quick memo or messaging another subscriber. This is very useful for creating “to-do” lists, or for
sending such things as meeting or holiday reminders.

The OfficeServ 7100 provides an administrator access to a telephone user interface for system administra-
tion. The system administration interface allows the administrator to create, delete, or edit voicemail boxes.
Edit mode allows access to things such as resetting passwords and entering directory names.

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