Samsung ps-42c62h User Manual
English - 37
Troubleshooting
Before contacting the Samsung after-sales service, perform the following simple checks.
If you cannot solve the problem using the instructions below, note the model and serial number of
the television and contact your local dealer.
No sound or picture
Check that the mains lead has been connected to a wall socket.
Check that you have pressed the (Power) button (On/Off) on the front panel or press the
POWER
button on the remote control.
Check the picture contrast and brightness settings.
Check the volume.
Check if Internal Mute is set to ON.
Normal picture but no sound
Check the volume.
Check whether the volume
MUTE button on the remote control has been pressed.
No picture or black and white picture
Adjust the colour settings.
Check that the broadcast system selected is correct.
Sound and picture interference
Try to identify the electrical appliance that is affecting the television, then move it further away.
Plug the television into a different main socket.
Blurred or snowy picture, distorted sound
Check the direction, location and connections of your aerial.
This interference often occurs due to the use of an indoor aerial.
Remote control malfunctions
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check that the “+” and “–” ends of the batteries are inserted correctly.
Check that the batteries are drained.
Screen is black and power indicator light blinks steadily
On your computer check; Power, Signal Cable.
The TV is using its power management system.
Move the computer’s mouse or press any key on the keyboard.
On your equipment check (STB, DVD, etc) ; Power, Signal Cable.
The TV is using its power management system.
Press the Source button on the panel or remote control.
Turn the TV off and on.
The damaged picture appears in the corner of the screen.
If
Just Scan is selected in some external devices, the damaged picture may appear in the corner of
the screen. This symptom is caused by external devices, not TV.
How to assemble the Stand-Base
(depending on the model)
Using the 4 screws for securing the stand base and the
monitor, firmly attach the monitor to the stand base.
(The exterior of the set may be different than the picture.)
In case of installing your TV on the wall,
close the cover (1) on the stand-base
connection part using two screws for
hiding.
Warning
Firmly secure the stand to the TV
before moving it, as the stand may
fall and could cause serious injury.
➢
Two or more people should carry
the TV. Never lay the TV on the
floor because of possible damage
to the screen.
Always store the TV upright.
BN68-01337A-00Eng.indd 37
2007-09-21 ¿ÀÈÄ 4:27:54