Samsung un39fh5000 User Manual

If a file you deleted from the PC is still found when you run Media

Play, use the “Empty the Recycle Bin” function on the PC to

permanently delete the file.

Photos only supports the sequential jpeg format.

The Videos option does not support the scene search and

thumbnail functions.

If the number of files and folders saved on a USB storage device is

over approximately 4000, the files and folders may not appear and

some folders may not open.

The maximum number of files the TV can display, including sub

folders, in one folder of a USB storage device is 2000.

The media may not play smoothly if you use a USB device rated

lower than USB 2.0.

Videos

1. In the Media Play menu, press the

◄ or ► button to select Videos,

and then press the

ENTER

E button.

2. Press the

◄/►/▲/▼ buttons to select a video in the fi le list.

3. Press the

ENTER

E button or ∂ (Play) button.

The file name is displayed on the top of the screen with the playing

time.

If video time information is unknown, playing time and the progress

bar are not displayed.

During video playback, you can search using the

◄ and ►

buttons.

✎

In this mode, you can play movie clips contained in a game, but you

cannot play the game itself.

Supported Subtitle Formats

External

Name

File extension

MPEG-4 timed text

.ttxt

SAMI

.smi

SubRip

.srt

SubViewer

.sub

Micro DVD

.sub or .txt

SubStation Alpha

.ssa

Advanced SubStation Alpha

.ass

Internal

Name

Container

Format

Xsub

AVI

Picture Format

SubStation Alpha

MKV

Text Format

Advanced SubStation Alpha

MKV

Text Format

SubRip

MKV

Text Format

MPEG-4 Timed text

MP4

Text Format

Supported Video Formats

File

Extension Container Video Codec

Resolution

Frame

rate (fps)

Bit rate

(Mbps)

Audio

Codec

*.mp4

MP4

Divx3.11/4.x/

5.1/6.0

1920x1080

6~30

30Mbps

MP3 /

ADPCM /

AAC

H264

1920x1080

6~30

30Mbps

AVC

1920x1080

6~30

30Mbps

MJPEG

640x480

6~30

10Mbps

"*.avi

*.mkv"

"AVI

MKV"

Divx3.11/4.x/

5.1/6.0

1920x1080

6~30

30Mbps

"MP3 /

AC3 /

LPCM /

ADPCM

/ DTS

Core"

MPEG4 SP/

ASP

1920x1080

6~30

30Mbps

H264

1920x1080

6~30

30Mbps

MJPEG

640x480

6~30

10Mbps

"*.asf

*.wmv"

ASF

Divx

3.11/4.x/

5.1/6.0

1920x1080

6~30

30Mbps

"MP3 /

AC3 /

LPCM /

ADPCM

/ WMA

Pro"

MPEG4 SP/

ASP

1920x1080

6~30

30Mbps

H.264

1920x1080

6~30

30Mbps

"*.ts

*.trp

*.tp

*.m2ts"

MPEG2

1920x1080

6~30

30Mbps

AC3 /

AAC /

MP3 /

DD+ /

HE-AAC

H. 264 BP/

MP/HP

1920x1080

6~30

30Mbps

"*.dat

*.mpg

*.mpeg

*.vob"

MPEG1

1920x1080

24/25/30

30Mbps

AC3 /

MPEG /

LPCM /

AAC

MPEG2

1920x1080

24/25/30

30Mbps

H. 264 BP/

MP/HP

1920x1080

6~30

30Mbps

*.3gp

3GPP

MPEG4 SP/

ASP

1920x1080

6~30

30Mbps

MP3

H.264

1920x1080

6~30

30Mbps

*.fl v

fl ash

formats

H.264

1920x1080

6~30

30Mbps

MP3

Sorenson

H.263

1920x1080

6~30

30Mbps

Other Restrictions

Video content will not play, or not play correctly, if there is an error in

the content or the container.

Sound or video may not work if the contents have a standard bit rate/

frame rate above the compatible Frame/sec listed in the Supported

Video Formats table.

If the Index Table contains an error, the Seek (Jump) function will not

work.

The menu may take longer to appear if the video’s bit rate exceeds

10Mbps.

Video content may not be play if there is too much content in one fi le.

Video Decoder

Supports up to H.264, Level 4.1
H.264 FMO / ASO / RS, VC1 SP / MP / AP L4 and AVCHD are not

supported.
MPEG4 SP, ASP :
– Below 1280 x 720: 60 frame max
– Above 1280 x 720: 30 frame max
H.263 is not supported.
GMC is not support.

Audio Decoder

Supports up to WMA7, 8, 9 STD, 9 PRO, and 10 PRO
WMA 9 PRO and WMA 10 PRO support 5.1 channel.

(LBR mode of WMA Pro is not supported.)
WMA Lossless is not supported.

Music

1. In the Media Play menu, press the

◄/► buttons to select Music,

and then press the

ENTER

E button.

2. Press the

◄/►/▲/▼ buttons to select the desired Music in the fi le

list.

3. Press the

ENTER

E button or ∂ (Play) button.

✎

During music playback, you can search using the

◄/► buttons.

✎

π (REW) and µ (FF) buttons do not function during play.

✎

Media Play only displays files with MP3 file extensions. Other file

extensions are not displayed, even if they are saved on the same

USB device.

✎

If the sound is abnormal when playing MP3 files, adjust the

Equalizer in the Sound menu. (An over-modulated MP3 file may
cause a sound problem.)

Photos

1. In the Media Play menu,, press the

◄ or ► button to select Photos,

then press the

ENTER

E button.

2. Press the

◄/►/▲/▼ buttons to select a photo in the fi le list.

3. Press the

ENTER

E button or ∂ (Play) button.

✎

NOTE

While a photo list is displayed, press the ∂ (Play) /

ENTER

button on the remote control to start a slide show.

All files in the file list section will be displayed in the slide show.

During the slide show, files are displayed in order.

During the slide show, you can adjust the slide show speed using

(π) (REW) or (µ) (FF) button.

You can move to other files using the

◄ or ► button.

Media Play can play Music files automatically during a Slide Show

if Background Music is set to On.

You cannot change the Mode in Background Music until the

Background Music file has finished loading.

Supported Photo Formats

Image

Photo

Resolution

JPEG

Base-line

15360 x 8704

Progressive

1024 x 768

Other Restrictions

CMYK and YCCK color space JPEGs are not supported.

Playing Multiple Files

■

Playing selected video/music/photo fi les

1. On the File List screen, highlight a fi le, and then press the Yellow

button on your remote.

2. Repeat Step 1 to select multiple fi les.

✎

NOTE

A c mark appears to the left of the selected files.

To cancel a selection, press the Yellow button again.

To deselect all selected files, press the

TOOLS

button, select

Deselect All, and then the

ENTER

E button.

3. Press the

TOOLS

button, select Play Selected Contents, and then

press the

ENTER

E button.

■

Playing a video/music/photo folder

1. With the folders on your USB device displayed, use the

◄/►/▲/▼

buttons to highlight a folder.

2. Press the

TOOLS

button, select Play Folder, and then press the

ENTER

E button.

Media Play - Additional Functions

■

Videos/Music/Photos Play Option menus

When playing a fi le, press the

TOOLS

button.

Category

Operation

Videos

Music

Photos

Title

You can select another video fi le

to play directly.

Repeat Mode

You can play movie and music

fi les repeatedly.

Picture Size

You can adjust the picture size to

your preference.

Picture Mode

You can adjust the picture

setting.

Sound Mode

You can adjust the sound setting.

Subtitle Setting

You can play the video with

Subtitles. This function only

works if the subtitles have the

same fi le name as the video.

Audio Format

You can select the digital audio

output format.

Audio Language

You can change the audio

language if the video has more

than one language.

Stop Slide Show /
Start Slide Show

You can start or stop a Slide

Show.

Slide Show Speed

You can select the slide show

speed during the slide show.

Background Music

You can set and select

background music when

watching a Slide Show.

Zoom

You can zoom into images in full

screen mode.

Rotate

You can rotate images in full

screen mode.

Information

You can see detailed information

about the played fi le.

Settings

Using the Setup Menu

■

DivX® Video On Demand : Shows the registration code authorized

for the TV. If you connect to the DivX web site and register with the

10-digit registration code, you can download the VOD activation fi le.

Once you run the fi le using Media Play, the registration is completed.

✎

For more information on DivX® VOD, visit “http://vod.divx.com”.

■

Information: Select to view information about the connected USB

device.

Other Information

Installing the Wall Mount Kit

The wall mount kit (sold separately) allows you to mount the TV on the

wall.
For detailed information about installing the wall mount, see the

instructions provided with the wall mount kit. Contact a technician for

assistance when installing the wall mount bracket. Samsung Electronics

is not responsible for any damage to the product or injury to yourself or

others if you elect to install the wall mount on your own.

Wall Mount Kit Speciﬁ cations (VESA)

✎

The wall mount kit is not supplied, but sold separately.

Install your wall mount on a solid wall perpendicular to the fl oor. If you

are attaching the wall mount to a wall made of building materials other

than drywall, please contact your nearest dealer for information about

the appropriate mounting hardware. If you install the TV on a ceiling or

slanted wall, it may fall and result in severe personal injury.

Problem

Possible Solution

When changing channels, the picture

freezes or is distorted or delayed.

If the TV is connected to a cable box, reset the cable box. (Disconnect and then reconnect the box's AC cord and wait until

the cable box reboots. It may take up to 20 minutes.)

Set the output resolution of the cable box to 1080i or 720p.

Sound Problem

Perform the Sound Test to confi rm your TV's audio is working properly.
(Go to

- Support - Self Diagnosis - Sound Test)

If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the sound is too low at

maximum volume.

Check the volume control of the device (Cable/Sat Box, DVD, Blu-ray, etc.) connected to your TV.

The picture is good but there is no sound.

If you are using an external device, check the device’s audio output option. Ex. You may need to change your cable box's

audio option if you have the cable box's audio output connected to your TV using an HDMI cable.

Reboot the connected device by unplugging and then reconnecting the device's power cable.

The speakers are making an inappropriate

noise.

Check the cable connections. Make sure a video cable is not connected to an audio input.

For Antenna or Cable connections, check the signal information. A weak signal may cause sound distortion.

Perform the Sound Test as explained above.

No Picture, No Video

The TV will not turn on.

Make sure the AC power cord is securely plugged into the wall outlet and the TV.

Make sure the wall outlet is working.

Try pressing the

POWER

button on the TV to make sure the problem is not caused by the remote.

If the TV turns on, refer to ‘Remote control does not work’ below.

The TV turns off automatically.

Ensure the Sleep Timer is set to Off in the Time menu.

If your PC is connected to the TV, check your PC power settings.

Make sure the AC power cord is plugged into the wall outlet and TV securely.

When you are watching a TV connected to an antenna or to a cable connection, the TV will turn off after 10 - 15 minutes if

there is no signal.

There is no picture/video.

Check the cable connections. (Remove and reconnect all cables connected to the TV and external devices).

Set your external device’s (Cable/Sat Box, DVD, Blu-ray etc) video outputs to match the connections to the TV input. For

example, if an external device’s output is HDMI, it should be connected to an HDMI input on the TV.

Make sure your connected devices are powered on.

Be sure that the TV is set to the correct source by pressing the

SOURCE

button on the remote control.

Reboot the connected device by unplugging and then reconnecting the device's power cable.

RF(Cable/Antenna) Connection

The TV is not receiving all channels.

Make sure the coaxial cable is connected securely.

Run Auto Program to add available channels to the channel list.

Go to

- Channel - Auto Program then select Auto and make sure the correct Cable TV signal type is set in the

menu. There are 3 options. (STD, HRC, and IRC)

Verify the antenna is positioned correctly.

No Caption on digital channels.

Check the Caption Setup menu. Try changing Caption Mode Service1 to CC1.

Some channels may not have caption data.

The picture is distorted: macroblock, error,

small block, dots, pixelization.

Compression of video contents may cause picture distortion, especially on fast moving pictures such as sports and action

movies.

A weak signal can cause picture distortion. This is not a TV problem.

Others

Purple/green rolling horizontal bars and

buzzing noise from the TV speakers with

Component cable connection.

Remove the left and right audio connections from the set-top-box. If the buzzing stops, this indicates that the set-top-box

has a grounding issue. Replace the Component video cables with an HDMI connection.

The picture will not display in full screen.

HD channels will have black bars on either side of the screen when displaying up scaled SD (4:3) contents.

Black bars on the Top & Bottom will be shown on movies that have aspect ratios different from your TV.

Adjust the picture size option on your external device or change the TV to full screen.

The remote control does not work.

Replace the remote control batteries. Make sure you install the new batteries with their polarity (+/-) correct.

Clean the transmission window located on the top of the remote control.

Try pointing the remote directly at the TV from 5~6 feet away.

The cable/set top box remote control

does not turn the TV on or off, or adjust

the volume.

Program the Cable/Set top box remote control to operate the TV. Refer to the Cable/Set top box user manual for the

SAMSUNG TV code.

A “Mode Not Supported” message

appears.

Check the supported resolution of the TV and adjust the external device’s output resolution accordingly. Refer to resolution

settings in this manual.

Caption on the TV menu is greyed out.

You cannot select Caption in the TV menu when watching content from a device connected via HDMI or Component.

Caption must be activated on the external device.

There is a plastic smell from the TV.

This smell is normal and will dissipate over time.

TV Signal Strength is unavailable in the

Self Diagnosis Test menu.

This function is only available for digital channels received through an Antenna/RF/Coax connection.

TV is tilted to the right or left side.

Remove the stand base from the TV and reassemble it.

The Channel menu is greyed out

(unavailable).

The Channel menu is only available when you select the TV source.

Your settings are lost after 30 minutes or

every time the TV is turned off.

If TV is in the Store Demo mode, it will reset audio and picture settings every 30 minutes. Please change from Store Demo mode

to Home Use mode using the Plug & Play procedure. Press the

SOURCE

button to select TV mode, go to

→ Setup →

Plug & Play

→

ENTER

You have intermittent loss of audio or video.

Check the cable connections and reconnect them.
Loss of audio or video can be caused by using overly rigid or thick cables. Make sure the cables are fl exible enough for long term

use. If mounting the TV to the wall, we recommend using cables with 90 degree connectors.

You see small particles when you look

closely at the edge of the frame of the TV.

This is part of the product’s design and is not a defect.

POP (TV’s internal banner ad) appears on

the screen.

Select Home Use under Plug & Play mode. For details, refer to Plug & Play (Initial Setup).

✎

This TFT LED panel uses a panel consisting of sub pixels which require sophisticated technology to produce. However, there may be a few bright or

dark pixels on the screen. These pixels will have no impact on the performance of the product.

✎

You can watch detailed troubleshooting videos at www.samsung.com/spsn.

✎

Some functions and pictures shown in this manual are available on specific models only.

✎

You can keep your TV in optimum condition by upgrading it with the latest firmware from the Samsung web site (samsung.com

→ Support). To

upgrade, download the firmware to your computer, copy the firmware file to a USB memory stick, insert the USB memory stick into the TV's USB

slot, and then select Support > Software Upgrade in the TV's menu.

Storage and Maintenance

✎

If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please clean it before watching the TV.

✎

The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and screen carefully using a soft cloth to

prevent scratches.

Do not spray water directly onto the

product. Any liquid that goes into the

product may cause a failure, fi re, or electric

shock.

Clean the product with a soft cloth

dampened with in a small amount of water.

Do not use a fl ammable liquid (e.g. benzene,

thinners) or a cleaning agent.

License

DivX Certifi ed® to play DivX® video up to HD 1080p, including premium content.

ABOUT DIVX VIDEO: DivX® is a digital video format created by DivX, LLC, a subsidiary of Rovi Corporation. This is an offi cial DivX Certifi ed® device that plays DivX video. Visit

divx. com for more information and software tools to convert your fi les into DivX videos. ABOUT DIVX VIDEO-ON-DEMAND: This DivX Certifi ed® device must be registered in

order to play purchased DivX Video-on-Demand (VOD) movies. To obtain your registration code, locate the DivX VOD section in your device setup menu. Go to vod. divx.com

for more information on how to complete your registration. Covered by one or more of the following U.S. patents : 7,295,673; 7,460,668; 7,515,710; 7,519,274 DivX®, DivX

Certifi ed® and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

Manufactured under a license from U.S. Patent No’s: 5,956,674, 5,974,380, 5,978,762, 6,487,535, 6,226,616, 7,212,872, 7,003,467,

7,272,567, 7,668,723, 7,392,195, 7,930,184, 7,333,929 and 7,548,853. DTS, the Symbol, and DTS and the Symbol together are registered

trademarks & DTS Premium Sound is a trademark of DTS, Inc.

Manufactured under a license from U.S. Patent No’s: 6,285,767, 8,027,477, 5,319,713, 5,333,201, 5,638,452, 5,771,295, 5,970,152,

5,912,976, 7,200,236, 7,492,907, 8,050,434, 7,720,240, 7,031,474, 7,907,736 and 7,764,802. DTS, the Symbol, and DTS and the Symbol

together are registered trademarks & DTS Studio Sound is a trademark of DTS, Inc.

The terms HDMI and HDMI High-Defi nition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI

Licensing LLC in the United States and other countries.

Open Source License Notice
Open Source used in this product can be found on the following webpage. (http://opensource.samsung.com) Open Source License Notice is written only English.

To send inquiries and requests for questions regarding open sources, contact Samsung via Email (oss.request@samsung.com).



This product uses some software programs which are distributed under the Independent JPEG Group.

ICU License - ICU 1.8.1 and later
COPYRIGHT AND PERMISSION NOTICE
Copyright (c) 1995-2008 International Business Machines Corporation and others All rights reserved.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and associated documentation fi les (the "Software"), to deal in the Software

without restriction, including without limitation the rights to use, copy, modify, merge, publish, distribute, and/or sell copies of the Software, and to permit persons to whom the

Software is furnished to do so, provided that the above copyright notice(s) and this permission notice appear in all copies of the Software and that both the above copyright

notice(s) and this permission notice appear in supporting documentation.
THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF

MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. IN NO EVENT SHALL THE COPYRIGHT HOLDER OR

HOLDERS INCLUDED IN THIS NOTICE BE LIABLE FOR ANY CLAIM, OR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER

RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN

CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE.
Except as contained in this notice, the name of a copyright holder shall not be used in advertising or otherwise to promote the sale, use or other dealings in this Software

without prior written authorization of the copyright holder.
All trademarks and registered trademarks mentioned herein are the property of their respective owners.

Speciﬁ cations

Environmental  Considerations
Operating  Temperature
Operating  Humidity
Storage  Temperature
Storage  Humidity

50°F to 104°F (10°C to 40°C)

10% to 80%, non-condensing
-4°F to 113°F (-20°C to 45°C )

5% to 95%, non-condensing

Model Name

UN39FH5000

Display Resolution

1920 x 1080

Screen Size
(Diagonal)

39" Class

(38.5" measured diagonally)

Sound
Output

10W x 2

Dimensions (W x H x D)
Body

With stand

35.2 X 20.9 X 3.6 inches

(895.9 X 532.5 X 93.2 (mm))

35.2 X 23.2 X 8.9 inches

(895.9 X 589.3 X 227.6 (mm))

Weight
Without Stand
With Stand

17.1 Ibs (7.8 kg)
21.6 Ibs (9.8 kg)

✎

Design and specifications are subject to change without prior notice.

✎

This device is a Class B digital apparatus.

✎

For information about your TV's power requirements and more about power consumption, refer to the label attached to the product.

✎

Typical power consumption is measured according to Energy Star Program requirements for televisions.

✎

Dispose unwanted electronics through an approved recycler. To find the nearest recycling location, go to our website: www.samsung.com/

recyclingdirect or call, (877) 278-0799.

✎

NOTE

Standard dimensions for wall mount kits are shown in the table

below.

When purchasing our wall mount kit, a detailed installation manual

and all parts necessary for assembly are provided.

Do not use screws that do not comply with the VESA standard

screw specifications.

Do not use screws that are longer than the standard dimension

or do not comply with the VESA standard screw specifications.

Screws that are too long may cause damage to the inside of the

TV set.

For wall mounts that do not comply with the VESA standard screw

specifications, the length of the screws may differ depending on

the wall mount specifications.

Do not fasten the screws too firmly. This may damage the product

or cause the product to fall, leading to personal injury. Samsung is

not liable for these kinds of accidents.

Samsung is not liable for product damage or personal injury when

a non-VESA or non-specified wall mount is used or the consumer

fails to follow the product installation instructions.

Do not mount the TV at more than a 15 degree tilt.

Always have two people mount the TV on a wall.

Product

Family

TV size in

inches

VESA screw hole specs

(A * B) in millimeters

Standard

Screw

Quantity

LED-TV

19~22

75 X 75

26-28

100 X 100

32-42

200 X 200

46~60

400 X 400

Do not install your Wall Mount Kit while your

TV is turned on. It may result in personal

injury due to electric shock.

Securing the TV to the Wall

Caution: Pulling, pushing, or climbing onto the TV may

cause the TV to fall. In particular, ensure that your children

do not hang over or destabilize the TV. Doing so may cause

the TV to tip over, resulting in serious injuries or death.

Follow all safety precautions provided on the included

Safety Flyer. For added stability, install the anti-fall device for

safety purposes, as described below.

To prevent the TV from falling

✎

TV Holder kits are sold separately. To purchase a TV Holder kit,

contact Samsung Customer Care.

1. Insert the screws into the wall brackets and fi rmly fasten them to the

wall. Make sure the screws are fi rmly fi xed to the wall.

✎

We strongly recommend you drive the screws into a stud.

2. Insert the screws through the TV brackets, and then fasten the

screws to the top VESA screw holes on the back of the TV.

3. Connect the brackets on the TV and the brackets on the wall with a

strong string or cable, and then tie the string or cable tightly to the

brackets.

✎

Verify all connections are properly secured. Periodically check the

connections for any sign of fatigue or failure. If you have any doubt

about the security of your connections, contact a professional

installer.

✎

Install the TV close to the wall so that it does not fall.

✎

Connect the string or cable so that the brackets on the wall are at

the same height or lower than the brackets on the TV. Untie the

string or cable before moving the TV.

Kensington Lock

The Kensington Lock is not supplied by Samsung. It is a device used

to physically fi x the system when using it in a public place. Refer to the

manual provided with the Kensington Lock for additional information on

proper use.

✎

Please find a “K” icon on the rear of the TV. The Kensington slot is

beside the “K” icon.

✎

The position and color may differ depending on the model.

Display Modes (HDMI/DVI Input)

Optimal resolution: 1920 x 1080@60Hz

Mode

Resolution

Horizontal

Frequency (KHz)

Vertical

Frequency (Hz)

Pixel Clock

Frequency

(MHz)

Sync Polarity

(H / V)

IBM

720 x 400

31.469

70.087

28.322

-/+

MAC

640 x 480

35.000

66.667

30.240

-/-

832 x 624

49.726

74.551

57.284

-/-

1152 x 870

68.681

75.062

100.000

-/-

VESA DMT

640 x 480

31.469

59.940

25.175

-/-

640 x 480

37.861

72.809

31.500

-/-

640 x 480

37.500

75.000

31.500

-/-

800 x 600

37.879

60.317

40.000

+/+

800 x 600

48.077

72.188

50.000

+/+

800 x 600

46.875

75.000

49.500

+/+

1024 x 768

48.363

60.004

65.000

-/-

1024 x 768

56.476

70.069

75.000

-/-

1024 x 768

60.023

75.029

78.750

+/+

1152 x 864

67.500

75.000

108.000

+/+

1280 x 720

45.000

60.000

74.250

+/+

1280 x 800

49.702

59.810

83.500

-/+

1280 x 1024

63.981

60.020

108.000

+/+

1280 x 1024

79.976

75.025

135.000

+/+

1366 x 768

47.712

59.790

85.500

+/+

1440 x 900

55.935

59.887

106.500

-/+

1600 x 900RB

60.000

108.000

+/+

1680 x 1050

65.290

59.954

146.250

-/+

1920 x 1080

67.500

60.000

148.500

+/+

Troubleshooting

If the TV seems to have a problem, fi rst review this list of possible problems and solutions. If none of these troubleshooting tips apply, visit samsung.

com, then click on Support, or call Samsung customer service at 1-800-SAMSUNG.

Problem

Possible Solution

Flickering and Dimming

If your Samsung television is fl ickering or dimming sporadically, you may need to disable some of its energy effi cient features

like the Energy Saving feature. Using your remote, follow the steps below to turn these features off or on.

Energy Saving :

→ Setup → Eco Solution → Energy Saving

Component Connections /
Screen Color

If you fi nd that the color on your Samsung television’s screen is not correct or black and white, fi rst run a Self Diagnosis test

on the TV to make sure there are no device issues.

Self Diagnosis :

→ Support → Self Diagnosis → Picture Test

If the test is ok, try making sure:

Your connections are all consistent. For example, if you’ve used the AV In jack on your TV, make sure you have used the

AV Out jack on your video source.

Try making sure you have connected to the correct jacks. For example, if you use the Component jacks, labeled Pb, Pr,

and Y, to connect your TV and video source, make sure you have connected the blue Pb jack on the video source to the

blue Pb jack on the TV, the red Pr jack on the source to the red Pr jack on the TV, etc.

Screen Brightness

If you fi nd that the colors on your Samsung TV are correct but just a little too dark or bright, there are some settings you

should check before calling for a repair.

Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R) and so on. Go to “Picture” on the User Menu, and then

try adjusting these options.

Unwanted Powering off

If your Samsung TV appears to turn off by itself, there may be an issue with either your Timer settings or your Eco friendly No

Signal Power Off feature.
First make sure your Sleep Timer is not accidentally set. The Sleep Time allows you the comfort of falling asleep with the TV

still on but, turns it off after a certain period of time so as not to waste energy.

Sleep Timer :

→ Setup → Time → Sleep Timer

If the Sleep Timer is not activated, you may have engaged the No Signal Power Off or Auto Power Off feature.

No Signal Power Off :

→ Setup → Eco Solution → No Signal Power Off

Auto Power Off :

→ Setup → Eco Solution → Auto Power Off

Trouble Powering On

Before you turn the TV on, fi nd the red light on the right or left bottom of your TV. Press the power on button on the

TV or remote and the light should blink about 5 times before the TV turns on.
If you fi nd that you are having trouble powering on your Samsung television, there are a number of things to check before

making a call to the service department.

If you happen to be using the TV as a monitor and the stand-by light only blinks for a few seconds when you press the

power button, your PC is in sleep mode. To take your PC out of sleep mode, press a key on your keyboard or move the

mouse. Then try turning your TV on.

If you’re sure your power cord, remote control, and PC are functioning properly, you may be having a cable issue. If you have

a cable or satellite box, your TV may appear to be off because the cable or satellite box is not outputting a signal. To test the

signal output of your cable or satellite box, press the guide or info button on the cable or satellite box remote control. If the

screen displays the guide or info data, the problem is caused by the box.

Stand Assembly

If you have any trouble assembling the stand, refer to "Install the Stand" in the Start Up or Stand Installation Guide.

Cannot fi nd channel

Re-run plug and play.

Poor picture

First, perform the Picture Test and to see if your TV is properly displaying the test image.
Go to

- Support - Self Diagnosis - Picture Test

If the test image is properly displayed, the poor picture may be caused by the source or signal.

The TV image does not look as good as it

did in the store.

If you have an analog cable/satellite box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD (high

defi nition) picture quality.
Cable/Satellite subscribers: Try HD channels from the channel line up.
Air/Cable Antenna connection: Try HD channels after running Auto program.

✎

Many HD channels broadcast SD contents upscaled to HD. The picture quality of upscaled SD content is low.

Adjust the Cable/Set top box video output resolution to 1080i or 720p.

The picture is distorted: macroblock error,

small block, dots, pixelization.

Compression of video contents may cause picture distortion, especially on fast moving pictures such as pictures from

sports and action movies.

A weak signal can cause picture distortion. This is not a TV problem.

Mobile phones used close to the TV (within 3.3ft) may cause noise in the picture on analog and digital channels.

Color is wrong or missing.

If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or

loose connections may cause color problems or a blank screen.

There is poor color or brightness.

Adjust the Picture options in the TV menu. (Go to Picture Mode / Color / Brightness / Sharpness)

Adjust the Energy Saving option in the TV menu. (Go to

- Setup - Eco Solution - Energy Saving)

Try resetting the picture to view the default picture setting. (Go to

- Picture - Picture Reset)

There is a dotted line on the edge of the

screen.

If the picture size is set to Screen Fit, change it to 16:9.

Change the cable/satellite box resolution.

The picture is black and white.

If you are using an AV composite input, connect the video cable (yellow) to the Green jack of Component input 1 on the

TV.

JACK PANEL DETAIL / REAR VIEW

(Unit: inches)

Model name

UN39F5000

13.6

7.8

5.2

5.6

23.5

10.7

NOTE: All drawings are not necessarily to scale. Some dimensions are subject to change without prior notice. Refer to the dimensions prior to

performing installation of your TV. Not responsible for typographical or printed errors.
© 2013 Samsung Electronics America, Inc

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