Sony 120-250gb playstation 3 4-184-386-11 User Manual

Page of 120
43
Bef
ore requesting ser
vice
Before requesting service
US
Go through this section if you experience difficulty in operating the 
PS3™ system. Should any problem persist, contact Consumer Services 
(  back cover) for assistance.
Power
The system does not turn on.
Check that the AC power cord is securely inserted in the system 
and the electrical outlet.
Picture
There is no picture on the TV screen.
Check that the cable is securely inserted. Try disconnecting the 
cable from the PS3™ system or TV and then reconnecting it.
There may be a problem with the AV cable in use. Try using another 
cable that is compatible with the PS3™ system.
Adjust the video input on the TV to match the input connector that is 
being used to connect to the PS3™ system.
If the video output settings on the system do not match those of the 
cable or TV in use, there may be no picture. If the screen goes 
blank, turn off the system. Then, with only the system and the TV 
connected, press the system’s power button for more than 5 
seconds to turn the system back on. The video output settings will 
automatically be reset to the standard definition (SD) resolution.
The picture is distorted.
Check that the cable is securely inserted. Try disconnecting the 
cable from the PS3™ system or TV and then reconnecting it.
The Blu-ray Disc (BD) or DVD cannot be played, or the picture is 
distorted.
When outputting DVD content or PlayStation
®
3 format software in 
standard definition (SD) resolution, only discs recorded in the NTSC 
standard can be played.
If the system is connected to a VCR, copy protection encoding on 
some BDs and DVDs may cause image distortion, or may cause the 
image to become lighter or darker. In such cases, connect the 
system to the TV directly. You may also see a similar occurrence if 
using a combination TV/VCR unit.
If the BD or DVD does not match the region code set in the system, 
it cannot be played. For details, see "Region codes" (  page 50).
Some DVDs are preset with parental control restrictions. Enter the 
password that was set in 
 (Security Settings) to temporarily 
increase the parental control level.
If you record video content on DVD-R, DVD-RW, DVD+R or 
DVD+RW media using a device such as a DVD recorder, you must 
finalize the media before playing it on the PS3™ system. Finalize the 
media using the recording device.
Some BDs are preset with parental control restrictions. Enter the 
password that was set in 
 (Security Settings) to change the 
parental control level.
The BD may be disc-locked. Enter the password that was set when 
the disc was created.
See also the notices under "Playable discs" (  page 49).
Certain BDs cannot be played.
To play commercially available BD video software, the encryption 
key for AACS (Advanced Access Control System) may need to be 
renewed. To renew the key, you must update the system software.