Sony BDPS590 User Manual

If you experience any of the following 
difficulties while using the player, use 
this troubleshooting guide to help 
remedy the problem before requesting 
repairs. Should any problem persist, 
consult your nearest Sony dealer.

, Check that all the connecting cables 

are securely connected (page 15).

, Switch the input selector on your TV 

to display the signal from the player.

, Reset the video output resolution to the 

lowest resolution by pressing x on the 
player for more than 10 seconds.

, For HDMI connections, try the 

following: 

1

Turn the player off and 

on again. 

2

Turn the connected 

equipment off and on again. 

3

Disconnect and then reconnect the 

HDMI cable.

, The HDMI OUT jack is connected to a 

DVI device that does not support 
copyright protection technology.

, For HDMI connections, check the 

[Output Video Format] settings in the 
[Screen Settings] setup (page 29).

, When the analog signals are also 

output, set [BD-ROM 24p Output] or 
[DVD-ROM 24p Output] to [Off] in 
the [Screen Settings] setup (page 29).

, For BD-ROMs, check the [BD-ROM 

24p Output] or [DVD-ROM 24p 

Output] setting in the [Screen Settings] 
setup (page 29).

, When [Control for HDMI] is set to 

[On] (page 31), the display language 
on the screen automatically switches 
according to the language setting of the 
connected TV (if you change the 
setting on your TV, etc.).

, Check that all the connecting cables 

are securely connected (page 15).

, Switch the input selector on your AV 

amplifier (receiver) so that the audio 
signals of the player are output from 
your AV amplifier (receiver).

, If the audio signal does not come 

through the DIGITAL OUT 
(OPTICAL/COAXIAL)/HDMI OUT 
jack, check the audio settings 
(page 29).

, For HDMI connections, try the 

following: 

1

Turn the player off and 

on again. 

2

Turn the connected 

equipment off and on again. 

3

Disconnect and then reconnect the 

HDMI cable.

, For HDMI connections, if the player is 

connected to a TV through an AV 
amplifier (receiver), try connecting the 
HDMI cable directly to the TV. Refer 
also to the instruction manual supplied 
with the AV amplifier (receiver).

, The HDMI OUT jack is connected to a 

DVI device (DVI jacks do not accept 
audio signals).