Sony bravia 4-160-344-11(1) User Manual

Page of 35
33
 GB
Additional Information
Troubleshooting
Check whether the 
1 (standby) indicator is 
flashing in red.
When it is flashing
The self-diagnosis function is activated. 
Press 
1 on the side of the TV to turn it off, 
disconnect the mains lead, and inform your dealer or 
Sony service centre.
If the red LED flashes 19 times, please switch off the 
set and remove the faulty USB device.
If the red LED flashes 20 times, please switch off the 
set and remove the faulty CAM device.
When it is not flashing
1
Check the items in the tables below.
2
If the problem still persists, have your TV 
serviced by qualified service personnel.
Picture
No picture (screen is dark) and no sound
• Check the aerial/cable connection.
• Connect the TV to the mains, and press 
1 on the side of 
the TV.
• If  the 
1 (standby) indicator lights up in red, press "/1.
No picture or no menu information from 
equipment connected to the scart connector
• Press 
 to display the connected equipment list, then 
select the desired input.
• Check the connection between the optional equipment 
and the TV.
Double images or ghosting
• Check the aerial/cable connection.
• Check the aerial location and direction.
Only snow and noise appear on the screen
• Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable 
life (three to five years in normal use, one to two years 
at the seaside).
Picture or sound noise when viewing a TV 
channel
• Adjust “AFT” (Automatic Fine Tuning) to obtain better 
picture reception (page 26).
Some tiny black points and/or bright points 
appear on the screen
• The picture of a display unit is composed of pixels. Tiny 
black points and/or bright points (pixels) on the screen 
do not indicate a malfunction.
No colour on programmes
• Select “Reset” (page 23).
No colour or irregular colour when viewing a 
signal from the 
COMPONENT IN sockets
• Check the connection of the 
COMPONENT IN 
sockets and check if each sockets are firmly seated in 
their respective sockets.
Sound
No sound, but good picture
• Press 
2 + or % (Mute).
• Check if the “Speaker” is set to “TV Speaker” (page 23).
• When using HDMI input with Super Audio CD or DVD-
Audio, DIGITAL AUDIO OUT (OPTICAL) may not 
output audio signals.
Channels
The desired channel cannot be selected
• Switch between digital and analogue mode and select 
the desired digital/analogue channel.
Some channels are blank
• Scrambled/Subscription only channel. Subscribe to the 
pay TV service.
• Channel is used only for data (no picture or sound).
• Contact the broadcaster for transmission details.
Digital channels are not displayed
• Contact a local installer to find out if digital 
transmissions are provided in your area.
• Upgrade to a higher gain aerial.
General
The TV turns off automatically (the TV enters 
standby mode)
• Check if the “Sleep Timer” (page 24) or “Idle TV 
Standby” (page 24) is activated.
• If no signal is received and no operation is performed in 
the TV mode for 15 minutes, the TV automatically 
switches to standby mode.
Distorted picture and/or sound
• Keep the TV away from electrical noise sources such as 
cars, motorcycles, hair-dryers or optical equipment.
• When installing optional equipment, leave some space 
between the optional equipment and the TV.
• Check the aerial/cable connection.
• Keep the aerial/cable TV cable away from other 
connecting cables.
The remote does not function
• Replace the batteries.
HDMI equipment does not appear on “HDMI 
Device List”
• Check that your equipment is compatible with control 
for HDMI.
If “Store Display Mode: On” is displayed on the 
screen
• Your TV is set to “Shop” mode. You need to set “Home” 
for “Location” in the “Auto Start-up” procedure again 
(page 7).
Not all channels are tuned
• Check support web site for cable provide information.
http://support.sony-europe.com/TV/DVBC